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December 2023 by David Pettiquoi
I Call to get information about the process in Renting a truck, The lady was very rude! She Hung up the phone in my ear. Poor customer service.
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October 2023 by Joe Wilson Jr
Always having problems with them can't get my bill right and they tried to take money out of my bank account
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November 2022 by Jamie Woodson
I had a6:30 reservation, got there at about 6:35 because of traffic. I had called ahead tho let them know I was going to be a few minutes late. The guy that was there was not a regular worker he was helping out his friend. He did not know how tho do the rental so he called the boss who said he would be there in about 20 minutes. I was there until 8:00. I did get my truck but the wait was way too long.
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November 2021 by George Stone
Like it
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April 2021 by Marie Bartley Sprinkle
Good with everything you need for moving
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April 2021 by Darryl Woodard
Very good ?prices
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February 2021 by John T.
I rented a truck and we had a big ice storm and snow storm and it took me longer I bought the insurance and everything I was not able to get it unloaded they told me it was ok and I told them I would pay for it longer they came to my house tow people called the police on me and made off with my stuff. Management wouldn't do anything. The customer is last priority. I have never had such a stressful move all due to uhaul. In the beginning I was delayed at the pick up place for hours due to a problem with a trailer I was renting too I also got stuck in the driveway from the house I was moving from it took them 6 hours of my day to get me out. It got stuck again they didn't show up for 11 hours of my time again trying to get their truck back to them they wasted so much of my time plus the difficulty of moving in the ice and snow. I spent hours and hours waiting to talk to someone with support and management just to get hung up on then the final manager told me they were taking my stuff. This tow company would not listen it was an awful experience. Do not use them they are rude. I was the customer asking for help under my insurance with Uhaul and they tried to make off with my stuff and called the police as well as disrespected me my family and towing law. They were told to leave and did not. My advice if you can hire a moving company.
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October 2020 by David Rhoads
Reserved trailer online. Came to pickup trailer. Paid and then told to hookup trailer myself. Went around back. Wrong trailer size available. Now waiting on hold to find another trailer last second.
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October 2020 by nilestracing
Nightmare
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September 2020 by Roderick James
Not friendly or helpful at all.
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August 2020 by Its Tama
They need to disinfect and clean and service their trucks
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December 2019 by Ashley H.
This place is a total joke. Horrible customer service. Walked in to nobody at the desk, the woman was outside smoking... I waited a few moments and decided to go outside and ask the woman did she work here to which she replied yes and passed me off.. i went back inside and waited a couple more minutes then decided to spend my money elsewhere because her cigarette and conversation with another man was more important than her customer. Only reason they get 1 star from me is bc thats the only way I can leave this review. Place is crap
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October 2019 by kelly montgomery
Good service
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September 2019 by stefan gavula
Unorganized. Location didnt open when it was supposed to, didnt have the truck I reserved and didnt inform me. Not helpful at all.
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May 2019 by Sergio Duran
Reservation for a truck at 10.00 am. They just show up at 10.35, no apologies, and calling Customer Services while writing review, and I'm at the phone 22 minutes with no answer. This is ridiculous. Poor service costumer, don't use this company. Sucks ! I used them 3 times, and this is second issue. Wow , 2/3. Good job guys. You better sell potatoes or something else