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November 2023 by Devine Destiny
Davie was friendly. We had a few issues with our reservation but we worked them out. We had reserved the truck for 24 hours because we didn't know how long it was going to take us. Upon returning the truck we were charged $20 gas charge. Yes, the owner told us to return on a 1/2 tank however, it wasn't a 1/2 tank when we got it. It was under the line. When we put gas in the truck, it was back at the line, if not a little more.Throughout my years of reserving trucks, I've NEVER, that I can recall been charged for the gas. I always put it back were it was to avoid that fee. So we had put $15 in the tank and was charged another $20 on top of that.Also I've never had the owner return a truck for me. I always handle that when I return it but I did not get the chance to do that. I am thankful that I took pictures before to have a documentation.Other than that, we had a good experience at this location.
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November 2022 by Charlotte Davey
Very Affordable, The Man that checked our UHaul gor Clenliness and Milage was Very Nice, Professional and had a Sense of Humor. Would recommend if in need of a UHaul
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September 2022 by Geralddee Ito (Jerry)
We really like this uhaul company Dave was awesome and he answered every question we had recommend this hundred times. Also got some Great antiques
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August 2022 by Maggie P.
The manager of this U-Haul location was very friendly, helpful, & attentive to my towing needs. I rented a motorcycle trailer to haul my bike from Lexington to Louisville and Dave (who I think that's his name) helped secure the trailer to my truck & lent me some tools to dig for my truck's electrical cables from behind my door panel to connect with the trailer lights. When I was about to leave, Dave made sure the trailer was securely fastened & offered me advice so I would avoid jack knifing myself in the process. In the end my experience went great therefore I would not as much hesitate to come back to see Dave again should I ever need a U-Haul.
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August 2022 by Kelly Dailey
Excellent service! Would recommend to all! 10 out of 10! Thanks for being here!
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August 2022 by Debra Crawford
Great customer service. I would recommend to anyone that is moving!!!!!!
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April 2022 by Asher Taylor-Dawson
We booked online, and the web-based system let us choose a truck that wasn't available, but the gentlemen at U-Haul Neighborhood Dealer called around and found one for us right away. Great service; highly recommended.
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April 2022 by Donna Munson
The reservation was on time , the truck was actually there waiting to be picked up , minimal time spent to get the keys to go . We will go back for the next truck we need .
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November 2021 by William Mucker
Great place people are truly helpful in every way they can.
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October 2021 by Kip Wilson
I really enjoyed dealing with this guy at this location. He had my truck and tow dolly ready to go when I got there. Very friendly and helpful and wrote his number on the contract and told me to call if I had any problems.
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October 2021 by Debra Strickland
Great customer service and always has the truck I ordered. Thank you!
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October 2021 by Jerry Steerman
Excellent service...highly recommend
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September 2021 by Jason York
Great trucks
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August 2021 by Kendra W
Oh my The guy working that day had me laughing the customer service is outstanding
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June 2021 by KIMBERLEE SMITH
Dave is great! He's informative n helpful! Definitely recommend. He has great customer service skills. Truck ran great! No problems and no waiting around