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March 2024 by Carmen Wheeler
To the owner response:I tried to reach out to talk to you guys and no answer. I was told by Ben W. that he trashed my son DJ Mixer Board 2 days ago. I even went to store 3 days ago and was told they could not find it..I only went to corporate because I was told it was out of yours and that you guys was doing me a favor. When I insuraned my package with this store and this store repackaged it...In October 2023 from this store ( Plainview Hurstbourne) I shipped a DJ Mixer Board with insurance it was damaged my mixer board was thrown in trash and as of today 3/25/24 . I never received a check that this store (Ben soon to be owner ) claim he received a email that a check was mailed out on Jan. 29 2024...This has caused me so much pain and suffering and has cost my son to loose business. Shipper BEWARE OF THIS STore.
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March 2024 by Enrique Fernandez
Awesome service, clean place, very well located shop. We went to notarize a car title transfer, the gentleman that helped us was knowledgeable, courteous and very instrumental to our chore.Great all around.
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March 2024 by Monday Wip wup
Today at this UPS location, I have been incredibly productive! I took care of fingerprinting, color copying, printing, and mailing, all in one go. I must mention how fantastic Caddice was; she provided superb assistance with a friendly attitude.One area for improvement is ensuring an adequate supply of ink for fingerprinting. Currently, the ink is running low, as evidenced by the much darker sample fingerprint on the hard card they showed us. I feel like I will need to have my fingerprint taken again.
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March 2024 by Christine Woolley
Friendly and efficient staff.I go there regularly to get my mail.Love that they accept pkgs on my behalf.The GM - Ben Wells is fantastic!
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January 2024 by Tony B.
I've had a box there for two years and I always received the best service. Even before I got a box there the customer service there was top notch.
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December 2023 by Daniel Dzieman
It was great ben was a great help and good customer service
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December 2023 by Sarah Beagle
This place takes the anxiety out of shipping. I know if I need to return anything, this place will have me in and out in no time. I've never spent more than 5 minutes in this store. Everyone is super friendly, super helpful, and efficient. This is the ONLY place I take my returns.
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October 2023 by Sarah Matheson
The nicest staff you could hope for. They’re always polite and helpful. Love to come here to get it all done in one place— notary, printing, shipping.
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October 2023 by Julia Lasoi
My go-to store, mainly because Ben C. Is very polite, gracious and willing to help.
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August 2023 by Terry Ali
They do not offer binding services and suggest I goto staples. Which I will do.
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August 2023 by Monika Baker
Just left after trying to use a client's account to bill shipping to them. The store associate couldn't do it, called his manager for help, he couldnt do it, nor could they tell us how to change the settings they were claiming was the issue and in the end made us create a label over the phone, scan it, email it to the store so they could print it and then had the audacity to charge me $2.65 to print a single sheet of regular printer paper in the store.
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August 2023 by Jessica Lee
Ben was incredibly helpful and kind, helping us complete an out of state fingerprinting form and getting it shipped off. Very knowledgeable!
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August 2023 by Kyle Florkey
I love the staff at this location. Ben is always super kind and helpful, and gets me in and out so efficiently!
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June 2023 by Rob Cissell
Absolutely deplorable customer service. Owner is rude and trying to price gouge people who have to make returns for Amazon. Take business elsewhere to a store that cares about customers and has reasonable store hours!
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May 2023 by A Mancio
If you visit this location be prepared for a long wait and to be ignored. The store was empty, so that makes it worse. Get a self scanning machine like USPS or get better staff.