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March 2024 by Estér P
This store is always fast and efficient and very helpful
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March 2024 by Toni Cook
The UPS personnel at this store are always friendly, helpful and customer friendly
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March 2024 by Robley “Bob” Lutz
Very convenient, super helpful people, quick service. I do wish it was easier to start tracking a package sooner.
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March 2024 by Debbie Lowe
I visit the UPS Store frequently and the staff is always friendly. They take the extra step to make sure my services are taken care of even if I haven’t packaged something properly they still take care of it! Suggestions to keep receipts that cannot be reprinted is great information to know. I highly recommend the UPD Store.
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March 2024 by Kevin Bradley
Always friendly and quick and easy in and out
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March 2024 by William Asberry
I purchased a PO Box back in January 29, 2024 when I purchased it, the girl told me at the front desk that the lock on the PO Box Hass to be changed. It’ll be a few days for you. I can use it. OK I’ll go back a week later I can’t get in my PO box so I waited for the place to open. I talked to a young guy. I think he was a manager I think. He told me that he’ll take care of the problem two weeks go by on Sunday, February 18, 2024. I go in here to get my mail. The PO Box still has not been fixed. I can’t open it. So I waited and I talk to the person at front desk who opened up around 11am if it’s on sunday to get my mail to me I just don’t understand. Why won’t they fix the lock? Why is it keep going week by week and they didn’t fix my lock I can’t be that hard to me. I think that is just bad customer service. I paid $85 for three months. And almost a month gone by and I still can’t get access to my mailbox. It’s sad how they treat customers I’m not that important I guess.
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March 2024 by Santhosh Natarajan
Helpful and friendly staff..!!
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December 2023 by Kennethia Peaks
The customer service is fantastic. I have been a customer at this location for a long time. The sales associates are professional, helpful, and friendly.
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October 2023 by Mark Young
Owner, Logan Frederick, has always shown his customers the best service. His UPS store is a STAPLE of the JTown community and he is a pertinent reason that it will continue to stay that way!
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August 2023 by Alisa Ellis
The UPS Store on Taylorsville Rd does not adhere to the business hours promoted online and on the door of the business.
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August 2023 by Alisa E.
The UPS Store on Taylorsville Rd displays business hours that this location does not adhere to.
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August 2023 by Michelle Corbett
The employees here are the best! They are so helpful, and I can get everything I need done in one spot. I highly recommend this location just for the customer service you will receive. Thank you all for always being so helpful.
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July 2023 by Kayla Bratton
I had never shipped something through a UPS Store until my first visit to this location. The employee walked me through the process and explained every step. I was worried my fragile items would be broken by the time they were delivered but when my sister received the package, they were in great condition! I was hesitant to go to this store because I heard bad things but since having a new owner, it’s a complete 180. I highly recommend!
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July 2023 by Patrick Smith
New ownership at this store is the BEST! This is the only place I go and the service is always quick & easy. Highly recommend!!
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June 2023 by Gypsy G.
Always friendly and quick! The ladies that are usually working when I have to go in are probably the best part of having to ship anything or print... so it's always nice to get in have some laughs and leave smiling!
