USA Nails offers a mix of experiences for customers. Many appreciate the quality of the work, especially with gel nails that last for weeks. Some find the service to be a bit rushed, noting that preparation could be improved. The staff tends to keep conversations minimal, but this does not detract from the overall satisfaction. Long-time customers express loyalty to their nail technicians, highlighting their skills and the great prices. Overall, USA Nails is a reliable choice for nail services.