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March 2024 by Victor Luciani
the worst organization ever seen in this usps in the warehouse for unload a trailer , even the workers are without a safety vest, the MGN team laughed at me when I asked them for help in the process.
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March 2024 by Toot
I went into the post office to apply for a passport during their "passport walk-in" time between 4pm and 5pm on a Tuesday. I went in at 4:06 with all documentation filled out for my passport, waited in line behind two people until 4:13, and was denied an opportunity to have my application processed because "it is first come, first served. We only take the first four customers." Nowhere on their website do they say that they only take the first four customers. They were also a bit rude about it. Don't waste your time with this place.
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December 2023 by Dan Seg
I would explain why they have so many negative reviews. They are invent rules just on the way and blame you especially night crew. If you have rules they should be given in advance to prevent miscommunication. As well as they force drivers be in unsafe places as well as they drivers perform work which should be done by USPS workers.
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December 2023 by Michael Frankrone
Customer service employee named Marcille is very rude and unfriendly.As of today I've had two interactions with her and both times she was rude, unfriendly, spoke with a nasty tone in her voice, and she will roll her eyes at you.She will make you feel like you're putting her out if you ask any questions.Why the Post Office puts her in a position to interact with customers is beyond me.
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December 2023 by August Holden
The Saturday mail carrier that does the 3900 block of Bardstown Rd. On 11/04/23 LIED about delivering a package and had someone fraudulently sign my name for it. This package made it all the way from California with no problems. Then 2 hours after the Buechel Saturday mail carrier has possession of it, it vanishes. Don't have packages delivered USPS ! They can't read numbers or tell the truth ! I've also posted with BBB where there are many other complaints filed.
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November 2023 by ANGELA BOOKER
I'm sure that management reads these reviews and obviously aren't going to make any effort to change the situation. So, apparently the rudeness from employees goes higher up than what we observe from the front counter,,
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October 2023 by Bikash Karal
Good experience ! If you need to overnight parking lot, you can go Kroger and Plant fitness 1.3 miles away from here!
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October 2023 by Sadie Griffin
Went in because I got a notification my package was returned. I felt like I was a bother to the young woman that was suppose to be helping me. Very dry answers I received, didn’t really feel like I got any answers.
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September 2023 by Harry Turner
Inside and out is a true sh.. show totally different from other usps I’ve been to Need new management smh they want inside while they load/unload but totally not safe lift drivers will run you into the wall
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July 2023 by Jennifer Barstead (Jenni)
I like that they're open later than all of the other post offices, but every time I drop off regular mail here half of it ends up getting returned. I'm a small business and when I take the exact same envelopes that were returned to a different location, they end up getting to the person in a timely manner.
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July 2023 by Sheila Grubbs
I wouldn't put one star but had to...People could get their paid for packages on time if the packages didn't SIT IN ONE PLACE FOR SO LONG!!! My package was promised for a week and a half to be delivered today July 11th 2023 only for my packages to SIT at the Louisville distribution center for the USPS, 40 miles from my house FOR A DAY AND A HALF, and for some reason it's going to be July 13th now, two days later than PROMISED because of what? What did I do????Wow!! Two Thumbs Down to the Louisville Kentucky Distribution center for the USPS Facility!!!!
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July 2023 by Jessica Clark
Employees smoke at the entrance for customers. So as you pick up your mail from a box you have to walk past and inhale the cigarette smoke. They need to move employee smoking area to the back. Also the employees always seem grumpy and annoyed by customers. Just an unpleasant experience all around.
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June 2023 by Nick Dalton
Anytime I drop something off that’s return to sender they just send it right back to me. This isn’t even presort mail. It’s paid postage. I write “return to sender does not live here” and it just shows back up in my mailbox. Must be illiterate.
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May 2023 by Mike Corts
They helped me track down a package that was taking longer than It should have. People at the desk were nice and helpful. Much appreciated.
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May 2023 by James Marcinkowsk
They need to put signs for truck drivers to turn off their engines if they want them off. Also they don't care that your engine is running because you're trying to keep your pets warm since it still get cold. I also better when it gets hot it'll be them same. Customer service not good to say the least. The Hispanic guy was nicer. Also they need to understand is that a lot of us drivers are both allowed to touch any equipment and freight
