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March 2024 by Elizabeth Dunn
They lost my package. Then when the manager tells me to come and get a refund they don’t want to give it to me.
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March 2024 by Youssef Belkhenfar
Through the phone, the rudest most disrespectful customer service I've ever dealt with, acting like they're working against their will...
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March 2024 by Mike F
Avoid this place if you can! Rude and careless employees.
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March 2024 by Carl Whitman
It's 6:30 pm and I still have not received my mail today. This is a common occurrence. The mail used to come before 1:00.
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February 2024 by Teresa Holthouser
Post office was closed at 5:45 pm tonight. Supposed to be open until 6 pm and needed to overnight something. This is ridiculous.
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February 2024 by Susana Jordán Reyes
They are rude, and they serve you as if they were in a hurry, and wanted to get out of your hurry. They cancel an appointment with excuses like they have the internet. And they leave you talking with the word in your mouth.
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February 2024 by Olga Aviles
El peor lugar para ir a tramitar documentos, en mi caso fue un pasaporte estadounidense, la señora blanca que está en el mostrador es lo más desagradable que hay como ser humano, racista a más no poder y los demás te tratan como si tú no existieras a la verdad trataré de no volver jamás a ese lugar mientras en otros me puedan atender con más empatía
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December 2023 by Zachary Belew
I have had two packages which were gifts mishandled in the last two weeks. Not delivered to me, my neighbors, or anywhere in my neighborhood.
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December 2023 by Autumn Williams
I had two orders to send out, each order had the names of the recipient written down on the items so when the clerk scanned the QR codes for the items, there would be no confusion as to which items belonged in designated envelopes. Lol, that didn't work because the two items got sent to the wrong people anyway. So, I reached out to my customers and let them know that unfortunately they'd have to go through the return process, which they did. Now it's been over a week since the returns were supposed to be delivered back to me and I can see on the tracking that they'd already made my route earlier that week. Turns out my mail is lost now. So when am I going to get my money for the items neither me, or my customers are going to receive??? USPS??? (UPDATE) It took weeks to receive the returns, and the buyers ended up cancelling their orders so I'm out hundreds of dollars officially.
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December 2023 by Maria
This office does not answer their phones! Called the 800 # they told me package had complete address but yet mail man sent back for insufficient address. Imagine that!
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October 2023 by !?
Terrible service, the two black women in the front need to be fired, too much talking and not enough working and they're rude. Do not come here.
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October 2023 by KIRK
Seller dropped my package off at this location yesterday and got a receipt and the scans show that it is STILL at this location and has NEVER departed!!.. it just sits and NOONE can tell me where my package is.. I spoke to a Lloyd at this Location and he said he would call me back about my package and never did!!. I have NO idea where my package is even at that I am waiting on.. AVOID THIS USPS if you don't want hassles!!.
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August 2023 by Yanet Reynaldo
1 star because can’t give 0. Worst costumer service ever. Employees have an attitude, very rude and unprofessional also incompetent can’t even answer basic questions of some of the services they offer. How can’t you not know the answer to my question when you work at the f….. post office?
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August 2023 by Dee McDonald
They have loss my overnight delivery and reaching someone is IMPOSSIBLE. Unacceptable. What is this world coming too? Sad. Can’t even depend on your mail to get delivered and paid to have it delivered.
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May 2023 by Tamra Skidmore
The Okolona Post Office is terrible. I’ve scheduled package pickups numerous times and my carrier NEVER picks up the packages when delivering the mail. I have to pack everything up and drive it to the post office myself where I proceed to have to stand in a long line with one teller every single time. When I question why my pickups aren’t being completed I get told the supervisor prints out pickups in the mornings and that’s it. The workers at this USPS branch are about as helpful as a glass hammer.
