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December 2023 by Chelsea Sexton
Older woman with red hair (working 11/29 at 3:45pm) was incredibly rude. It looks like there are many complaints about her here. She refused to take my package unless it was taped closed. I explained that I regularly drop packages at USPS and they never have said this. She told me to go buy tape and go to the back of the line. I left and drove across town to the Evergreen USPS where they accepted it without issue.
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October 2023 by John Henderson
My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.
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October 2023 by aniesa ford
the old white lady with fried red hair shouldn’t have a job, she chose to lie and say i had to have my label taped to my package and say i had to buy their tape before i could send it off, just because she’s miserable, she seems unhappy and she should find a new purpose in life.
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August 2023 by c t
I mail from this USPS regularly and the staff are efficient and friendly. I'm thankful to have a PO so convenient to where I work.
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August 2023 by c thery
I mail from this USPS regularly and the staff are efficient and friendly. I'm thankful to have a PO so convenient to where I work.
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April 2023 by Jake Wheat
Why have informed delivery when no one comes to your house for a week or longer? Why have a phone number for customer service when no one answers? Why have a phone system when it does not get you anywhere and you have to listen to so many options that it causes you to lose patience. Why bother with reviews when no one from anyone that can help will do anything. WHY have a system where you get important stuff mailed to you now, and mail is unreliable.
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December 2022 by Brittany Gaither
This post office is by far the worst one in louisville. The older white lady with the frizzy short hair is rude. They don't have the routes on schedule at all. If you have informed delivery don't expect your mail to actually come on time from here. I have filed complaints in the past and they were never resolved. And here I am with an issue again
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December 2022 by Brenda Bradley
I'm upset because I haven't gotten any of my mail sense the convir' I understand about the help but , not getting any important mail shouldn't be the post office decision. stop sending my mail back. Happy Holiday's to everyone.
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July 2022 by Mary Head
I go here often and the staff are extremely friendly and courteous. I've been to many locations in Louisville and encountered rude and unhelpful staff over the past 5 years. Even though I have experienced mail delivery delays lately I do understand the front clerks are not responsible for deliveries. Thank you all for always being helpful and kind
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June 2022 by Robert Barbour
Live at 1603 Gagel Ave apt 5 Louisville KY 40216. We've had a replacement mailman this week and he has only delivered packages to our complex this whole week but no regular mail, bills, letters, etc. This has been since June 13, 2022 thru today June 17, 2022. No one in this building has received regular mail this week‼️
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June 2022 by mike lush
Best interaction with the post office I've ever had. Milissa was awesome, and deserves a raise.
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June 2022 by Keshell Outlaw
Apparently my regular carrier is on vacation and no one is covering for her . I haven't received my mail in 3 weeks.
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June 2022 by Pamela Bolden
My experience is not at the office but the PERSON who delivers our mail at 1519 Crums Lane. She is VERY RUDE and obnoxious. You can't ask a simple question as to putting your mail in the outgoing box without there being some kind of negative response.My suggestion to her is,if you don't like your job, find another one.
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May 2022 by JC
At times there is only one person to wait on a long line of customers and the mail runs quite late at times.
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February 2022 by Debbi Hammons
After weeks of sporadic, once a week delivery I would like to thank the mailman who has been delivering my route this week. He has had to use a flashlight/headlamp just to see and he even delivered yesterday in 2" of snow and frigid temps. Thank you whoever you may be. It is appreciated and has not gone unnoticed.