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March 2024 by Tiffani stober
Alan + Jacob were so incredibly friendly and helpful! Five star service. I have been to alot of Valvoline locations and this one was by far the cleanest and most well managed location I have ever seen.
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March 2024 by mirla
Very good service. ? thanks
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March 2024 by Brad Schaftlein
Very professional and quick even though they were shorthanded
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March 2024 by Dino Kepic
Jacob was very friendly and knowledgableGreat service!
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March 2024 by Zachary Wimpey
Left my airbox off, and filter hanging out.My wife took our transit van in for an oil change, and trying for an up sale, they pulled the air filter and showed it to her which is fine. She mentioned them having to get three technicians over there to reinstall the airbox which made me question their competence, so I double checked their work. They left all the clips undone on the box, left the filter halfway hanging out, and broke the trim piece above it. Basically, they just gave up and set stuff back in there and shut the hood and hoped for the best.I don’t want a refund and I don’t want a free oil change. Proper training and oversight needs to be implemented. This could have left us with a very hefty bill. Please pay attention. If you can’t figure it out, resort to a YouTube video at the very least.
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February 2024 by Lorraine Moore
They took good care of me, but the prices have skyrocketed in the last few years!
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January 2024 by Stan Brown
I’ll never go back. Got my F-150 oil changed. They halfway attached the skid plate. I got home and noticed it hanging down. I took it back to have fixed and they put a rubber band on it. It started hanging down again. I would highly recommend NOT getting serviced here. It’s not the first time I’ve had bad service at Valvoline locations. Same thing happened in Michigan. From now on dealership will be the only place touching my truck. Incredibly DISAPPOINTED customer here. Save your money.
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October 2023 by Ellis Joiner
Oil change went well and staff very polite but the end result cost me over an hour . After leaving my check engine light came on so I had to stop by and auto parts store to get a scan which reports about 5 different codes so I decided to go back to the original source ( Valvoline) . I asked to speak with a manager who popped the hood to see the exhaust was left unplugged. Once the plug was inserted he had to reset the computer.
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September 2023 by Marie Dickerson
Quick and professional. Just what you want when getting your oil changed.
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August 2023 by Lyndsey Ryan
I was having a rough few days, had been meaning to get my oil changed for months but every time I remembered it was late at night and everything was closed. I had to force myself out of my apartment on Sunday. I did it solely to drive through Meijer’s pharmacy. I saw this Valvoline open (Sunday, 7.9.23) and pulled in at maybe 4:10? They closed at 5, had 2 cars inside already, and I looked {and felt} less than my best…You know the saying how happy employees are better for business and such? There was a very positive vibe from every employee I saw, with kindness and bright smiles…it rubbed off on me. I did NOT expect an oil change to completely turn my day around, but these guys absolutely 100,000% did. I will *never* forget the kindness, professionalism, patience, and positive energy this team shared with me yesterday while they were changing my oil, checking my tire pressure, and filling up any low fluids.Thank you guys.Service: Oil change
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August 2023 by Amanda Buck
Fantastic service from Keaton and John. These men deserve a raise! In a world where service is unfriendly, uncaring and down right sleazy, I could not believe how courteous and helpful these young men were. I will be back here for my next oil change.Service: Oil change
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July 2023 by Jeremy J.
The service was quick and friendly. They filled my tires with air for free and did lights check. The lady that took my payment was friendly and thoughtful. I will be back here and they did a great job
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June 2023 by Mary Hillerich
Just had my vehicle checked and oil changed. Lindsey, David, Vaid very helpful, competent, and friendly. Nice experience and happy to check that off my to do list. ?Service: Oil change
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June 2023 by Madison Keller
Always good customer service and always taking care me of for the last 3 years! Jeremy the new location manager was bomb and took very good care of us.Services: Auto engine diagnostic
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April 2023 by Kenneth Clark
Valvoline has not left a good impression on me, and would not recommend. Not only did they spill about half quart of oil in my clean engine bay trying to remove oil filter they removed my skid plate and pretty much threw it back at me saying they're not putting it back on... like watch your selvesThe photo on the bottom here is how they planned leaving it after breaking all clips. I have now further decided to seek council.Edit** I've had 3 people stop to let me know I'm dragging something under my car in which I happily let them know this location added that to my car. And they should avoid this location. Hopefully have a few more ask.
