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March 2024 by Yogesh Kumar
Absolutely, here's a condensed version:---Visiting the Verizon store on Hurstborne for my new phone setup was a fantastic experience. The staff was remarkably helpful and transparent, thoroughly explaining each step and ensuring I was making informed decisions. Their patience and expertise made the process seamless. I highly recommend their service for anyone looking for support with their mobile needs. Exceptional customer care like this is truly rare.---
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March 2024 by CubanV.i.P 97
Don’t know about the rest of people but today 03/22/24 I have 1hour waiting just to ask a question there’s only two people attending the public no one receives the costumer just sitting in here and waitng guy was nice
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March 2024 by Gregory Frederick
I needed to upgrade my phone so I came to Verizon and they were super helpful in getting everything I needed. They were very knowledgeable, professional, and courteous.
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March 2024 by Marcy Allen
I deleted all my contacts came in. He fixed it and I'm so very happy. A 110%, thank you.
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February 2024 by linda stottmann
Alex was much great help. I got my new android. He helped me setup autopay and my netflix. Very nice guy and very professional.
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February 2024 by Tom Miller
I needed to come in to get a replacement phone. Not sure how the front screen got cracked, but the experience was easy, I'll have it replaced by tomorrow. I appreciate the fast service and convenience.
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February 2024 by Kim Clark
Had a very good experience today! Sales rep was very friendly and helpful. Got a new phone.
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December 2023 by Margaret Metzger
Came into store with issues on my phone with the battery and pop ups always showing up. Logan was able to help get me into a newer device with a great deal that actually saved me money! They helped setup my new phone and showed me the new features on it! It was like an early Christmas gift to me from Verizon! Would recommend going to this location for any of your phone needs and they will take care of you.
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December 2023 by Kathleen Quinn
I ordered a phone online and it was not activating. I came to the store and the guy at the store fixed that issue and transferred my data for me. He also put on a screen protector for me. Great customer service here at the Verizon store.
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December 2023 by Nathan Washington
I came in in order to get some things fixed on my phone. They were able to get everything corrected and make sure I was on the right plan and took their time to make me feel like a valued customer. I appreciate their knowledge.
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December 2023 by Karen M
I came to the Verizon store here on Hurstbourne because I was having trouble setting up my Fitbit to connect to my phone. When I got to the store I was immediately greeted by Andrew who helped me out. He was very nice and very helpful. Thanks!
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December 2023 by John King
I came into the Verizon store here on Hurstbourne and got great service from Andrew. He helped me activate my Disney bundle. 5 star service!
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November 2023 by Robert Gollar
Yes, I'm just like to say that my experience here at Verizon on hurstbourne Lane was exceptional due to Zach. I have come to find that customer service is still alive. Thanks to Zach. Thank you so much.
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November 2023 by Pat Taylor
I came into the store today terrified that I had been hacked the notifications were several during the time I had other questions to and Zack was so very helpful that I have in about the space of about 6 minutes or so that he's taken with me I have been relieved that I have not been hacked he is taking and given me special information about so that I won't have this to happen with me again and I thought I did not have to wait a very long period of time before there was someone available here and I highly recommend coming to this location for help and service.
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October 2023 by Zach Crouch
Switching from T-Mobile, had a fantastic experience with Verizon switching to our business accounts. Shane Williamson was so easy to work with, and is a great example of how customer service should be done in this space. Cheers, thanks.
