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January 2024 by Fernando Rios
My mom upgraded my phone recently and I got the new iPhone 15. I love this phone and she said we got a good deal on it. This store is helpful and the guy that helped us did a great job. 5 stars all around! The store was very clean and neat too.
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January 2024 by astrid rios
I upgraded a few phones on my account recently for my family and I. We all upgraded to the new iPhone 15s. We had some great loyalty offers on our account that made the cost of the phone very low. The service was great and the representative was super helpful. It was a super easy and smooth transaction. Definitely recommend this store!
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January 2024 by Brittany Wilson
Andres helped me out by fixing an issue with my sim card. He was very kind and helpful. He took my problem seriously and everyone else at the store was also attentive and ready to offer help. Andres is my go to and this store is my go to. I love verizon!
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January 2024 by George Rayford Jr
My mom's phone was acting up with notifications so I came in to see if I could get that fixed. The two guys were great and even got the notifications turned off for good. My mom is old so she doesn't need all those things on her phone.
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January 2024 by danny hash
I was here yesterday and today to get my broken phone replaced through insurance. The representative yesterday helped me set up the replacement. Today I came in to get some stuff set up on the phone and finish that process. Both days I got great help and got taken care of. Definitely recommend this store for any phone needs.
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January 2024 by cliff garrett
Great customer service
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January 2024 by Kim Barnes
My husband and I always upgrade our phones at the same time. Today we decided to come in and look at new phones and we both got new phones. I got a new Motorola phone with a great camera. The young man was awesome and very efficient and helpful. He answered all our questions and was very clear about everything. Thank you!
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January 2024 by Dennis Barnes
I finally decided it was time to get a new phone. I had seen commercials for that smart flip phone so I came in to ask about it. My wife and I both got new phones. It was easy and he transferred everything for us so we don't have to do any work after this. We always come here.
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January 2024 by Victoria Adams
Customer service is absolutely trash. I’m convinced these are fake reviews because there’s no wayyyyyyy!!!!! Long wait, they don’t acknowledge you at all when you come inside the store.. they’re like robots and don’t smile or have any personality at alllll!!!!! Terrible terrible customer service I cannot say that enough!!!!
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January 2024 by Rita W.
Had a phone issue. Had to wait about 15 minutes as they only had 2 people working.The Gentleman who helped me was very nice and knowledgeable he fixed my phone in a couple of minutes!
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December 2023 by Debbie Ater
I received great service here at the Verizon store in Shively on Dixie highway from a young man named Andrew. He helped me ads more storage to my phone and answered some questions for me. I went to the other Verizon store and then guy there was helpful, but he did something to my phone that was messing up my service. Andrew was able to fix that issue and mow my service is working phenomenally. Thanks again! I strongly recommend this Verizon store! A Plus service!!!!!!!!!
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December 2023 by Milton Martin
I came to the Verizon store here on Dixie Highway in Shivley and got good service. Andrew was my sales guy and made it painless. I ported over from Metro by t-mobile and it was seamless. Thank you!
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November 2023 by linda wright
Came into today over fraud activity on account, came in Logan was amazing and got resolved quickly. Would recommend people to come to Verizon for personal and business accounts.
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November 2023 by Kanaka Thegmae
My phone bill was going up a lot. This guy helped me figure out why and also told me about some new things that were available to me. He helped my bill go down and also I have Disney plus and hotspot now. I’m very happy and asked to leave review.
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November 2023 by George Marcum
I come here every 3 months or so. I always get excellent service when I come in and they help me with my problems on my phone. I highly recommend it. Today my phone was acting funny and I had to get some bad apps deleted off of it for it to work how it's supposed to.