Visionworks Doctors of Optometry is a well-established optical retailer with over 770 locations across 41 states and Washington, D.C. The business is committed to providing a high-quality customer experience, with friendly and professional staff. Customers often praise the team for being nice, helpful, and respectful, making their visits pleasant. The eye exam process is generally efficient, with technicians and optometrists taking the time to explain their findings clearly and answer questions thoroughly. Staff members also assist with selecting glasses, explaining different lens options, and helping customers make the most of their benefits, including insurance and FSA plans. While most reviews highlight quick and attentive service, some mention occasional wait times and slower moments, though these are often understandable given external circumstances. The stores offer a wide selection of glasses and contact lenses, including designer brands like Ray-Ban and prescription sunglasses. Customers appreciate the cleanliness and safety of the locations, especially in light of recent events. Overall, Visionworks provides a friendly, professional environment focused on quality eye care and customer satisfaction.
My visit went very well. The receptionists were very cordial. The eye technician conducted the exam promptly and efficiently The doctor took time to explain the findings of my eye exam and the eye glass technician took the time to explain how to get the most from my benefits. It was a pleasurable experience.
March 2025
Great staff!!! A little bit of a wait time but it's understandable given the DMV is pretty much telling the optometrists to do the exams now. Plus the Valley Station office just had the shooting. People feel safer going to you guys. I believe that's why you are so busy. But your staff handled it like pros.
February 2025
The team is very good, I felt well taken care of, everything was fast and the best thing is they treat you with a lot of love and respect.
