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January 2024 by Michelle P.
It's a beautiful store clean and the staff is knowledgeable and friendly. I have enjoyed the selection and the value for the past two seasons that I have visited the store at the Village of Rochester Hills.
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December 2023 by Lee Hysinger
STAY AWAY! Terrible customer service! Everything is overpriced and no one wants to help. Go to Macy's or Dillard's, you'll thank me later
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December 2023 by Alli C.
I absolutely love Von Maur! The women's dress department is absolutely fantastic and they always help me find the best dresses for any occasion.
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December 2023 by Rocki R.
Went looking for shoes and while the associate was delightful, the store was limited on larger women's sizes, bummer. I expected more ?
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December 2023 by Miranda Kaye
Can be expensive you just have to know where to find the sales. Very pretty inside and the best womans bathroom.
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November 2023 by Gene Embry
I’ve been shopping here for about 20 years now and I love this store. From the staff in every department that are so friendly and helpful to the great selection of products. I’m not a wealthy person and some of the items are very upscale, but I don’t mind paying. The old saying, “you get what you pay for “, fits perfectly here. From the person playing the piano at the store to the free gift wrap all year round, to the interest free store credit card and free shipping. If there’s ever a problem with a purchase, they will go overboard to make it right.The moment you enter Von Maur, it feels like an experience rather than just a trip shopping. The store is always beautifully decorated.I shop here at least one to two times a week, and in my opinion we are lucky to have them here in Louisville, Kentucky and I hope that they stay here for many years to come.
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October 2023 by Trisha B.
The Live Piano Music in this Store sets an Ambiance that is just so classy and a throwback to when the world seemed to have time to enjoy the truly simple things in life! I didn't realize at first that it was actual live piano music being played on a Baby Grand Piano! WHAT A TREAT! This 5 Star Rating is mostly for the people that work in the shoe department. Every single one of them spoke to me, offered assistance, was professional, kind and courteous! They tried so hard to find me a Size 5 ladies Black Bootie for Fall and Winter. Alas, there were none to be found. However, their Demeanor and Grace shows how Classy this Store is. I will remember this store the next time I need to find something specific in the way of Clothing or to just Browse and enjoy the next time I go to Oxmoor Mall. I truly enjoyed the experience yesterday and I just want these people to be given Credit where Credit is due! (**SHOE MANUFACTURERS: PLEASE REMEMBER THAT there are Females that have a size 5 foot and we need to purchase Shoes at a Fair Price. Please don't punish us for having a smaller foot and please remember there are PLENTY of us that will purchase Shoes if we could just find them! There are even women with SMALLER shoe sizes and it seems there are not any Shoe Manufacturers that care to design shoes for us. It's time! The pricing comment is not intended for Von Mayer! I just know how Manufacturers will hike up a Price out of Greed.)
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September 2023 by Bird Fleck
They have a piano player! Felt really upscale and fancy!❤️. Eat my socks looked like food, but were socks ? Found my Halloween costume ? jkjk The mannequins had a power stance ?
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September 2023 by Evan Andrew Newton
Joe was welcoming, a consummate professional and truly made me feel comfortable shopping at Von Maur today. If you like to dress well, or if you just like opulent settings and mind boggling selections at reasonable prices - look no further. I am a fan for life, but I do like to dress well, so go figure.
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August 2023 by Stephen Pinkston
Fantastic department store with lots of nice quality clothing and shoes. The employees were very friendly and helpful. The store was cleaned and well organized. Enjoyable shopping experience!
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July 2023 by Naomi Garcia
One of the few places where you can shop to uplifting live music. They often have a pianist for your shopping pleasure. I like the shoe brands they carry. Quality and good style.
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April 2023 by Erin F.
Von maur is the classiest store in Louisville & I always have good experiences with the employees. This last time I was shopping there for a derby outfit, Malia was extra helpful. She kept me updated on a particular romper I wanted that someone had on hold & let me know when the woman didn't come back for it. She then called me so I could purchase it & shipped it to my house with a handwritten note. Also, while I was in the store she walked me over to the tailoring room so I could ask some questions about getting alterations done. She went above & beyond & was wonderful.
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April 2023 by Inessa Madorsky
Excellent customer service! ? great shopping experience.
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March 2023 by Dwight Rich
I probably buy 90 percent of my clothes at Von Maur as it’s the best place in town for deals and service. I am especially fond of the service provide by James and Maurice in mens and everyone in the shoe department. Five stars!
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February 2023 by Larry Dhonau
The prices on some of the things we saw in there are outrageous,.. and Thay sell tennis shoes but not shoe laces