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April 2024 by Tommie Stewart
I have been using this pharmacy for years but the last few years it has gone totally downhill. The wait in line and in the drive through takes 20 to 30 minutes or more to get service. Several times they haven’t had my medication ready and you can be on hold on the phone with them for 30 minutes or more and they never answer. Even my doctors have mentioned to me how bad they are. The worst service I have ever had at any pharmacy. I will be transferring my prescriptions to a better location probably with a longer drive but can’t handle the inept service any longer.
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April 2024 by Livvy T
They never have my medicine ready sometimes it takes almost a week before I can get my meds. They are unprofessional and this place has gone down hill.
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March 2024 by Lisa Schiesser
They are so disorganized. Seems like they have no idea of what is going on ever
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December 2023 by James Schaffer
Little busy but not too bad
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November 2023 by Allison Webster
It literally takes an ACT OF GOD, to get prescription filled here. Past couple months, doctors will send scripts, and I still have to come to the store to ask them to
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August 2023 by Randa Masri Perkins
I’ve frequent this pharmacy several times in the past few years. I recently had an issue with my daughter’s prescription and the pharmacist took immediate action to resolve the issue. The pharmacy tech staff seemed a little new and could use more training. Had they had more training we likely wouldn’t have had the issue we had. They are very busy and the wait time is bit long at times, but that seems like all pharmacies in this area.
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July 2023 by Katiuska Batista
I am happy to visit Walgreens I always find what I am looking for
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June 2023 by Kyle K.
Pharmacy had no sense of urgency. I believe they have forgotten how important it is for a pharmacy to run quickly and proficient. They seem to take their precious time waiting days to handle a simple task for a customers life saving medication. 0/10 would not recommend. Go to Kroger. Especially if you want your meds to be right.
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May 2023 by Bob Bleuel
If pharmacy moved any slower they would be going backwards. Will never come back again.
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March 2023 by Google user
This is by far the worst pharmacy I have ever used. The staff is uncaring and judgemental, as to your concern(s). When you call the wait time is usually long and most of the time they pick up and put you back on hold without saying a word or you get hung up on and have to call again. I only moved here after they bought out and closed Rite Aid. This is what happens when competitors are removed, they don't have to worry because your choices are very limited. I will switch everything to insurance mail-in and any others to Kroger Pharmacy and see how that goes!!! Walgreens Pharmacy on New Cut Rd is terrible!!!
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February 2023 by Monica May
Understaffed. Not enough employees to properly run a business or even answer a phone
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November 2022 by Robin O.
Pharmacy is the slowest pharmacy in the city of Louisville. Staff is in absolute no hurry to assist customers and none of them appear to be qualified to work in a pharmacy. Drive through is always backed up and I've yet to pick a prescription up inside without a long line of at least 10 people.
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November 2022 by Jason Wyland
Made an appointment for a covid test and the pharmacist didn't show up now I need to make another one at 3pm and miss more work. When I called to see when they'd show up the person who answered was rude and idk I guess noon.
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November 2022 by La A
You will be waiting in the drive thru forever!!! 0 stars
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September 2022 by Scot Carnage
Made an appointment for a covid test and the pharmacist didn't show up now I need to make another one at 3pm and miss more work. When I called to see when they'd show up the person who answered was rude and idk I guess noon.