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March 2024 by Megan Fugate
The pharmacist at this location is quite literally the rudest man I have encountered. I am newly diabetic. I am on a Dexcom. I was apparently supposed to get 3 sensors and the box only had one. Now I haven’t tracked my blood sugar for 5 days. He states it’s a manufacture issue. That is false. Quite literally your job description as a pharmacist is to make sure the patients are receiving the correct medications. At the end of that day that is your responsibility. To top it off, I can’t get it filled elsewhere for my new prescription of it because they have already billed my insurance for something they don’t even have! I’m so infuriated and will be reporting to whoever I have to
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March 2024 by ivyroxanne Espera
I am on hold for almost an hour now. someone picked up the phone but won't say a thing. then placed the call on hold again!
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March 2024 by Gabby Keith
Pharmacy needs to get their stuff together. Always behind and some of the staff members are very rude. Very poor quality location. Don’t recommend
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February 2024 by Timothy Smoke
Pharmacy closes at 8pm, arrived in drive thru at 7 pm with 5 cars in front of me. Finally get to the window right at 8pm and they had the nerve to us they are closed after waiting an hour. How hard would it be to com out and inform the line that you won’t be serving anyone past a certain car? The pharmacist is incompetent. Use the CVS across the street.
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February 2024 by Sallie F
Went to pick up photos I ordered online. Had a wait as there was only 1 person on the register and no one on the floor. Finally, 2 people came out to help.
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February 2024 by Jane Doe
Debbie in the Pharmacy I really appreciate what you did for me. You should really go around and give all Walgreens in Ky some much needed Customer Service Skills. Thank you , thank you , thank you I wish I could give you 10 stars!
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January 2024 by Amanda Brown
This location is terrible. You can't get a live person on the phone. They need to close this location or find new management for the pharmacy.
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January 2024 by Elizabeth
If you want to suffer without your medication this is the place for you. Shameful.
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December 2023 by Todd A
Great place to grab odds and ends like duct tape and condoms!
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August 2023 by Marcel Radzaj
Absolutely the worst pharmacy costumer experience I have ever had. Save yourself some time and money, and get a knowledgeable professional staff to help you at the CVS across the street.
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June 2023 by Adrian Rodriguez
This is a scam pharmacy. They will tell you that you don't have insurance, or that you have 2, and make you pay full price for life saving meds. Then when the insurance calls them to inform them of their mistake, they don't pick up. It can only be deducted that they are doing this on purpose and making extra profit off of peoples ailments. Very shameful.
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June 2023 by Kara Sanders
I wouldn’t recommend going to this Walgreens as I got falsely accused of shoplifting when the only items in my pockets were my wallet, keys and phone. I didn’t come to steal, I went there to see if I needed items like lotion, facial wash, etc. I’ve been to the Fern Creek Walgreens and they have better service ?
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May 2023 by Shelby Lukee
TERRIBLE CUSTOMER SERVICE. I CANNOT SAY IT ENOUGH. TERRIBLE. The pharmacy techs here do not know ANYTHING. I have worked for Walgreens, I have been a pharmacy tech, I have been in healthcare for 15 years. I have never seen nor heard the level of unprofessionalism that these / this tech had ever before until today. Not only did she refuse to make a medicine that takes 2 minutes, she sat the phone down left the window and stood out of view for 10 minutes so the store would close and she wouldn't have to do her job. Then refused to give me her name. So, hoping you see this! Learn to do your job, or here's a thought: STAY OUT OF THE HEALTH FIELD. Thank you for coming to my Ted Talk. 10/10 do NOT recommend this location or pharmacy.
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May 2023 by Hillbilly Edima
I wouldn’t recommend going to this Walgreens as I got falsely accused of shoplifting when the only items in my pockets were my wallet, keys and phone. I didn’t come to steal, I went there to see if I needed items like lotion, facial wash, etc. I’ve been to the Fern Creek Walgreens and they have better service ?
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May 2023 by Tyler Fleitz
This place is trash .. 2nd time in a row I drive 45 minutes because they said my meds were ready both days they were not. If you have to drive a while to get here make sure you call over and over and over to make sure they have your meds ready.
