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October 2023 by jason gottbrath
Please explain to me what your pharmacy's "Circle of Trust" is?I called and asked to I could have my doctor call in my prescription at this location and the pharmacist and/or tech told me that because I wasn't in their "circle of trust" then they would not be able to fill my prescription. When I asked what that meant they disconnected the phone on me, that part may have been a mistake but when I asked other Walgreen employees at other locations, they said that it's is a made-up tactic that they think that store is using to not take on more customers in their pharmacy. After dealing with so many bad pharmacies, the workers tend to act like they are in such a position of power over you that they can act as bad as they want. Not all of them are like that, but the majority of Walgreens pharmacies I've gone to, aside from my current location at Bauer & Frankfort, has always acted this way.
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August 2023 by MM C
Had a completely unprofessional call with “pharmacist” HA0 BUI”. Mid-sentence, he hangs up on me. Unbelievable. I’m in healthcare as well and you just don’t do that. No wonder store has such poor ratings. The new manager, however, was very nice.
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May 2023 by Craig Carden
They close before the posted closing time. I walked up there from my house several minutes before the closing time, yet they were already closed. Don’t waste your time.
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January 2023 by alison
I visit this store often since it’s in walking distance to me. Many times lately including tonight, the store has been closed with the doors locked 1-2 hours before closing time. On Sunday 1/8 I walked up at 6pm to see it closed when they are supposed to be open until 10. Not sure what’s going on but I assume they need to pay the employees more.
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December 2022 by Bobby Parker
Ordered ornaments yesterday...called from work,talked to mike...he said call back in 15 minutes...when i called back he said my order was ready...get call this morning saying that they dont have the ability to make the ornament and canceled order...store is .5 miles from my home , but ill travel farther ,never going to this store again
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November 2022 by Amal Agarwal
As a physician I am typically on hold for more then 10 minutes to phone in a script. Despite the location being convenient for my Clifton/crescent hill patients I now direct them to CVS in the highlands. It’s frustrating that I can never get through to the pharmacy.
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November 2022 by Brennen Cabrera
I’ll make sure I call corporate about this location and how unprofessional their closing employees are leaving customers locked out when there is still time before closing. Knocking for them to open and they laugh. As a person who goes to this location every single day, saw some of the peoples true colors. I honestly this location doesn’t deserve any respect from their customers. And some should be fired. I will be coming in to firmly discuss my disappointment with the management and will reach out to corporate.
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October 2022 by Christina Stone
Pharmacy filled wrong prescription three times even after adding notes that the specific generic was ineffective and made me sick. The third time in row, the pharmacist admitted, "there's a note in your file, but sometimes the pharmacist on duty doesn't read the notes," which could have been life-threatening to me if I hadn't noticed.I auto-refilled the prescription four days before my last dosage, but it wasn't actually filled until the day I took my last dosage. When I expressed the concern of me being without my medication for four days, the pharmacist reassured me they would have the presciption next day, then I got a voicemail the next day stating the prescription wouldn't be ready for four days, which made me ill enough to have to go to my doctor.
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October 2022 by Christina S.
Pharmacy filled wrong prescription three times even after adding notes that the specific generic was ineffective and made me sick. The third time in row, the pharmacist admitted, "there's a note in your file, but sometimes the pharmacist on duty doesn't read the notes," which could have been life-threatening to me if I hadn't noticed.I auto-refilled the prescription four days before my last dosage, but it wasn't actually filled until the day I took my last dosage. When I expressed the concern of me being without my medication for four days, the pharmacist reassured me they would have the presciption next day, then I got a voicemail the next day stating the prescription wouldn't be ready for four days, which made me ill enough to have to go to my doctor.
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March 2022 by Mary Head
First of all I am not a drug store shopper. I am a Walmart/ Kroger's what's on sale person..My son was experiencing a bad cough so we decided to stop in here and keep from going to Kroger and avoid the crowd.WOW..the prices were tripleI was speechless which I'm rarely notI paid the price but vowed to not go backWhat struck me odd was the lady in front of me who purchased 2 pints of expensive ice dream only .She was a middle aged woman and the dude who was a cashier was laughing at herI took it personallyNot his business what a customer purchases
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March 2022 by Jesse Valenciana
I always have a great experience here. Pharmacy team is always on top of their game and very nice. Def recommend this Walgreens.
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January 2022 by Tony Gray
I’ve been a loyal customer for 7 years! On New Year’s Eve I got there at 10:02 pm and they were closed, but Mike the night manager let me in. My wife was sick and needed vitamin c. I am very grateful! I love this store!
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November 2021 by Shanna Simpson
I cannot say enough about my Walgreens! I am literally in this store at least 2-3 times a week. Most of the employees know me by name. Although they are short staffed right now, they are doing a fantastic job of taking care of their customers. Emily (the pharmacy tech) goes above and beyond her duties. I will miss Heather now that she is gone as she always answered any questions I had regarding medication. Mike, John and Gloria up front also are always there with a welcoming smile on their face. I wish everyone would remember what our country is going through and that our companies are short staffed and just be kind. These guys are doing the best they can. Thanks for always taking care of us!
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October 2021 by Jim Booney
I had an appointment at this location scheduled over a week ago to get a vaccination. The morning of the appointment they called me and told me that the appointment was cancelled, and that the pharmacy was closed that day. I called the next day to follow-up and waited in queue for 30 minutes. Then when it was my turn to speak to the pharmacist, they just hung up on me. I called back and spoke to someone at the cash register who informed me that the pharmacy was taking phone calls but they were just busy. I went back to waiting on hold for 15 more minutes before I gave up. You'll have better luck synthesizing your own vaccine/medication than getting anything from this Walgreens. I know times are tough, but you cant operate a medical facility like this and expect things to be ok. This is not a Wendy's. Provide medical goods and services as advertised or shut the doors.(PS. If you look, all the five star reviews for this location are highly suspect)
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October 2021 by marirosa hofmann
will never shop here again. I went In to get something for my stomic as I got sick from food I ate at a restaurant. I bought it and before getting in my car, I felt sick again asked then beggied to use rest room. (which is closed to public due to covid) but under an emergency a 50 year old woman or anyone for that matter should not be told No you cant walk down the street and find a restaurant to use theirs. So very cruel and rude. I hope she finds her self in this situation and is told the same. The man was willing to make exception for me and she told him No tell her to go down the street. Rude Rude Rude and very cold hearted as we have all been in this situation at times in life and know the feeling and desperation of the moment. shame on her and on Walgreens
