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January 2024 by Katie Meyer
10 out of 10 from start to finish! I appreciated the attention to detail and professionalism. Autumn was a fantastic masseuse!
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January 2024 by Gloria Ising
Abigail(Abby) was excellent in service and hospitality.
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October 2023 by Hillary Day
I have been here before and this is my second haircut here. I loved it! Brandon was fantastic! I had really long hair, wanted to donate it and change things up. Brandon did an amazing job. I left it all in his hands and this is probably my favorite haircut in many years. I highly recommend Brandon and this salon. I’ll be going back for my next haircut.Services: Haircut
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October 2023 by Paige Wood
Wonderful, relaxing experience! I’m so glad I got a gift card to try it out! The spa was awesome!I had been very tense for awhile and Russell worked out the tense spots and was very attentive to my requests.The reception and person that showed me everything was wonderful as well.
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October 2023 by suzanne jenkens
My massage yesterday was wonderful. I was very disappointed though as I arrived early to sit in the sauna in peace and relax but the ENTIRE time I was in there the cleaning lady was vacuuming and on the phone. I understand that they have to clean but I was literally the only customer there, could she not have gone anywhere else or at the least hung up the phone. And on top of that, the hairs that were on the floor prior to her cleaning were still there when I left. With the amount of money you pay for the massage on top of the babysitter to get to the massage, is it too much to ask?
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October 2023 by Arianne Beatty
I had a 75 Minute Signature Massage with Autumn and it was better than I could have hoped for. The experience and amenities were luxurious. Autumn was amazing, she did a fantastic job, I was so relaxed I didn't want to leave. I will be coming back.
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October 2023 by Penny Osborne
Very friendly and accommodating staff. The salon is always clean and organized. Brandon is an excellent stylist always reviewing your hair cut before beginning. He is always upbeat and easy to talk to.Service: Haircut
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October 2023 by Laurie Wilmes
I only visited to pick up products, having a gift certificate that I wanted to spend. I initially made an appointment for a facial but could not book for several months so decided to go with products. I wish I would have gotten the name of the front desk staff person because she was absolutely lovely and so helpful! She said that she had worked there for I think, 20 years and it showed in her knowledge of the products and her fantastic customer service. I purchased products to take the brassiness out of my gray hair and have been completely satisfied with them!
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October 2023 by Suzanne
They listened carefully when I explained what I wanted done.They explained what they could do to achieve the results that I wanted.They informed me of the cost.Everyone was positive, friendly and respectful.I am 100 percent happy with the cut, the color and even the shampoo!They did an awesome job and I’m getting so many compliments from everyone I know!!Services: Blowouts
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October 2023 by Scott Hamilton
The massage was amazing. However, after I checked myself in, no one escorted me to the second floor or showed me how to use the locker. I had to educate myself. Once I got settled in the relaxation room, another customer ( in regular clothes ) asked me if she should be in a robe and slippers. I said yes, and had to get up and show her how to use the locker and where to change. By the time I got back to the relaxation room it was time for my massage. ?
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September 2023 by Denise Wooldridge
This was my first experience at Z Salon and Spa. It was absolutely incredible. From the moment I entered the front door where I was warmly welcomed and offered something to drink and invited to wait in a comfortable and lovely area where Brandon came promptly to get me and treat me to the best salon experience I’ve ever had! Brandon is the BEST!! He listened to me, helped me articulate what I was trying to convey about my hair desires, talked to me about face shape and styles, talked through every step of the process when cutting , blow drying and styling my hair. The end result was absolutely beautiful and even better than I imagined! I wish I could give 10 stars!Services: Haircut
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August 2023 by Karen Popp
I had been trying to get a certain haircut but the stylist at other salons just wouldn’t listen. Even when I showed them a picture of what I wanted they didn’t cut it right. My daughter told me to try Z Salon. So I did. Brandon was amazing, he listened and told me what he thought and then cut my hair perfect. I left feeling glamorous! Thank you Brandon!Service: Haircut
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August 2023 by Sharilyn Unthank
No matter who cuts my hair at Z, from their "newbies" to more experienced, all my haircuts have been great! Been going for at least 10 years! Krista is my current stylist and highly recommend her.
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August 2023 by Deborah Garcia
I took my 5 year old granddaughter for a haircut with Alexis. She did a wonderful job. So patient and professional. She made her feel very special. My granddaughter said she can’t wait to go back again.Service: Kids' cuts
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August 2023 by Denese Giordano
Moving from NY to Louisville, I was concerned about the availability of spa services. With so many choices in NYC, you can find what you like. I was refereed to Aveda by a fellow New Yorker that lives in Nashville. A customer for over a year, I can report that I have found much more than simply a service. My haircuts with Clarrisa have garnered so many compliments! She has changed my style ever so slightly but elevated the look. I have rapidly grown to trust her, a treasured relationship between a person and their stylist. Clarrisa suggested I see Haylie for facials. Haylie had just finished her first level of training at the time. I agreed. Haylie is the cat's meow. She is soft spoken, delivers suggestions that can be heard and taken up - not responded to with defensiveness. Her actual technic is grand. She is constantly training and bringing new knowledge and methodology to our sessions. I am impressed and well served. My husband has commented on both my hair cut and skin tone - - - which is saying so much. Everyone at this busy space is kind and thoughtful. Excellent client relations. Medium priced. Certainly, the value proposition benefits the client well.