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October 2023 by Lizette R.
Vacuums are terrible. They barely suck air. I payed twelve dollars for my car to get washed but I really needed the vacuums as it's shedding season for my dog. The vacuum was less than par and shouldn't be in a car wash vacuum as they don't do the job they're set there for.
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September 2023 by Gianna Salvo
it’s so hit or miss here. Sometimes you’ll have no problems and that’s great when that happens but more often than not, the terminals will say “closed” even when there’s people in the vacuums, or they’ll just be closed inside business hours. I wouldn’t recommend this location.
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September 2023 by Brittney Rose
I have a membership, but the locations can be inconsistent with wash and vacuum availability. Sometimes the vacuums don't work right or are "down for maintenance." I went to the one on Dixie and it was closed completely! So frustrating
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August 2023 by Bigolas_65
Holy shmoly. This was the best service I’ve ever gotten at a car wash. Everyone was so nice to me and got things done quickly, and it especially left my ‘98 Toyota Avalon looking like a Lexus. The employee who rung up my purchase as well, Lauren I believe, was incredible. I will definitely be coming back for the full service again and again!Services: Scratch removal
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August 2023 by Mary Smith
Mikey was super helpful for and very nice . Even though he was running the car wash by himself with no help by the team . I’m happy that’s there a site manager that’s care about his customers. Thank you again Mikey for talking my wife in to getting a membership today . Sorry she told you know 3 time . Mikey is a amazing at selling amazing.Services: Scratch removal
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August 2023 by Autumn Coleman
10/10 service from the worker who served me. My car is squeaky clean and no one can tell it’s falling apart. Might need a zips car wash membership! The worker at the pay place was very helpful and very nice, Lauren?, she also said she couldn’t tell my bumper was almost dragging to the floor! The worker, 10/10, the place, 10/10, it’s all 10/10s at Zips.Services: Scratch removal
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August 2023 by Nena Walworth
Zips Car Wash is the bee’s knees!! My car has never looked better. I just came back from a family road trip around the mid-western region of the country. My four kids completely trashed the back rows of my van. I thought my poor car would never look the same. (That’s what you sign up for when you become a mom…right!??) Zips Car Wash delightedly proved me wrong. Now my car looks, smells, and even feels like it’s straight from the manufacturer. The service was impeccable, but my favorite part was the kind young woman at the pay terminal. She was so sweet to me and very personable!! I am proud to say I’ll be coming back to this car wash after every family road trip.Services: Auto detailing
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July 2023 by Tom Gudgeon
I have been using the facility in Clarksville Indiana for many years. Unfortunately the last year has been nothing but problems, most of the time only half of the equipment is working even where you pay has three lanes and only one works. The vacuums are terrible they consistently don't work for months now and their excuse is "well they are free". We submitted a claim for damage to my wife's van and never heard anything from the corporate office and when you call they say they have no record of it and every time you talk to the manager it is someone new and they say call the corporate office. The corporate office says to submit a new claim.
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July 2023 by Gary The Snail
They raised the price of their $10 car wash to $12. And their receipts never print. Go to Thomas Car Wash they have a $10 wash
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June 2023 by Trevor Mannausa
Customer service depends on when you go, definitely hit or miss. Prices also change based on the day of the week it seems. For a was I got on a Wednesday - the cost was $20, same wash on a Friday was $24. On Wednesday someone greeted me at the kiosk and was super helpful. Had my full car sprayed upon entry. Friday - I paid more and had no help at the kiosk, waited to enter the car was and got no pre spray.
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May 2023 by Quaysean Geelover
Scott help me change over from my old to my new car easy to handle.great guyServices: Vacuuming
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May 2023 by Hillary
The manager, Scott, was extremely professional and helpful. I much prefer the service here than to that at Breckenridge and Hurstbourne. The staff are so friendly! I was amazed how clean the site was.Services: Auto interior vacuuming
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May 2023 by Scott
Under new management. They are diligently repairing equipment to further enhance their wonderful car wash experience. Personally I love the tunnel experience and light show, best around. Plus the clean lot and easy accessibility is a plus.The crew is nice and helpful, excellent customer service. Thanks Zips for this location. Scott is really handsome too.Service: Vacuuming
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May 2023 by Norm McGlone
Purchased a monthly subscription online and stopped by for a wash and to pick up the membership tag. The attendant advised that he didn't know how to process it and recommended visiting another location. When asked if he could phone a manager, he advised that he was the manager. After I suggested he call whoever he reports to for some help, he said he had to attend to another car and walked away. He also recommended calling the credit card company to dispute the charge since he couldn't help.
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April 2023 by Q “Quu” Dub
Really good automatic car wash, I was impressed, just make sure you read the directions as you enter so you dont get caught off guard, when the track starts pulling your car. ?
