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February 2024 by Stuart P.
I would choose to die from whatever ails me rather than use this pharmacy. How hard is it to count medication and place them in a bottle? According to the window lickers behind the counter here it's akin to building your own rocket and landing on the moon. I wish I could give negative stars.
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February 2024 by Missy Jean
Was at the store around 2 in the afternoon, probably at least 4 employees working and stocking. I asked for help at the beauty counter, the employee yells out across the store. Finding out that the beauty counter lady has left because she was sick. So she says," well I guess there is no help for the beauty counter." She didn't even try to help me herself."
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January 2024 by David
This pharmacy has the most rude, uneducated/untrained employees working in the pharmacy that I have ever dealt with. They want you to prepay for your Rx & take a scan code to them to speed up picking up the Rx just to have a rude employee say you can't prepay & never could. No way to talk to anyone especially when you are wrong & didn't even apologize. They leave rude messages on voice mail too. No wonder their stocks are down 75 percent. No one wants to deal with this at a pharmacy!
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December 2023 by Jonathan Borkowsky
Update: Go to Walmart website and give them your info, Walgreens phone number, and click "transfer all prescriptions". Took 5 minutes and 48 hours later I'm happy to be picking up scripts on time and with a smile!! Also about 1/2 the cost when using GoodRX; Walgreens charged me $62 with Good RX but the same thing at Walmart is $29.Echo everyone else's thoughts. All 3 people in pharmacy hate you and hate you for coming there and giving them business; never seen such anger and from a whole dept.Take longer then forever to fill any script. When you try and pick it up you get that nasty " we will text you when done" and no thank you no bye.... How does that help me or you??After 2 years will be moving to Walmart.
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November 2023 by Sara S.
Pharmacy is randomly closed, they never answer the phone, and prescriptions aren't ready even after the app says they are.
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October 2023 by Tanya B
The store is great but the pharmacy well forget it find a new one ive been going to this location for 11 yrs never have i jad the troble or been treated like they have treated me this year with telling me she could not do a vacation over ride when i insisted she look for the key on the reg. oh there it is to now they have refused to fill my daugthers seizure meds because i got mad and call them iut when the med was called in the day before and i was told it would be ready go on my lunch break and they had not even ordered it its a seizure med not an asprin the one black female with the big butt and glasses talked to me like i was an idiot this has been going on gor a week now and my daugther still doesnt have her meds she takes her last dose of one of her 5 seizure meds so dont know what to do most walgreens are closed on sunday and i work 12 hrs days on monday oh they have them there but refuse to fill them because i yelled at them really they are incompetent they should all be fired 11 yrs ive been a coustomer never had 1 problem in 11 yrs but now nothing but rude liers who refuse to do there job but think they know everything and im not done im calling everyone i can think of to file a complant they sure dont need there job it might be diferent if they knew how to treat people i mean after all this is our life to some it means life or death which is our case but its my fault for getting upset with people who cant di their job so they just refuse to fill my daugthers meds oh but they filled mine the other day when i went there to pick hers up for the 3rd time but still wouldnt give me hers any suggestions anyone ?????
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September 2023 by Samantha Faith
Just went in at 6pm, when the pharmacy hours list open til 7pm. Upon walking in the cashier so rudely informed me that the pharmacy is closed. When I asked why because the hours list open until 7pm, she replied "yeah we don't know why they are closed." What??? Really? Okay cool, so this prescription that I JUST got the notification that it's ready and effects my health, I can't actually get? Definitely looking into a different pharmacy all together. Walgreens as a whole has gone downhill at all locations and this is the last time I'll deal with this.
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September 2023 by Rebecca Fain
Although the gentleman this morning was very professional and kind.... the girl working the drive thru window ladt night was the complete opposite. She was painting her obnoxious fake nails and was clearly bothered my me interrupting her activity. She glared at me for quite sometime before and finally said hello (in an annoyed tone) my meds had been called in for quite some time and weren't ready. I was told to comeback before 7 to get them. Being sick I fell asleep and went to get them this morning only to find out they are still not ready! I was leary of using this location againbut am so sick I didnt want to drive any further than I had to and the last time I used them a pharmacist slammed the gate in my face inside the store! Once I get the medications I need I will never go back to this pharmacy! It's a shame because it is literally right across the street and it's just not worth it!
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September 2023 by Matthew Johnson
Inside the store is okay, The pharmacy takes way too long to fulfill prescriptions.
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July 2023 by Sarahs_here_yall
Worst Walgreens in Louisville? I wish I would have read the reviews before transferring my prescriptions here. I've been with this pharmacy for 6 months and there has been an issue every single month. Pharmacy will randomly be closed because no pharmacist is on duty. I went up there tonight and pharmacy closed at 7 (which is when I get off work). Every other Walgreens in Louisville closes at 9. If my prescription was filled yesterday when they said it would be filled, I wouldn't be having this issue today. I don't understand why this pharmacy can't get it together. No communication about medication issues.
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July 2023 by D. M
I've filled 2 scripts a month here for about a year and not once did it go smoothly. Getting excited to change pharmacies shouldn't be a thing but here I am.
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June 2023 by Jillian E.
This location used to be fine, prior to the pandemic. The biggest issue apart from the service is that they are never fully stocked, ever. The coolers are 2/3 empty every day of the week. Also, expect to wait at least 30 minutes for pharmacy. It doesn't matter what day of the week, or time, you will never be out in a normal amount of time. This place is near my home, but since 2020, I have to go further away bec this location is a mess.
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June 2023 by Nicole Greenwood
This pharmacy has gone steadily downhill for the past few years. We've always had our prescriptions filled here but will be switching to another Walgreens (or maybe another pharmacy period) now. The issues are too much to list, but recently they will receive a prescription, give a time to fill it, breeze by that time, then postpone it indefinitely with no explanation. I get there are shortages of certain meds rn, so at least say that or answer the dang phone instead of putting it on hold for 45 minutes only to drop the line!! Tried twice to get an explaination....long hold times, then line dropped. Zero out of 5. Seriously
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May 2023 by Marta Gargotto
Why does this place have a phone? They NEVER answer it. It took me TWO days to find out if my prescription was ready. Called on Monday. On hold for 15 minutes. Finally hung up. Called again Tuesday. Took 10 minutes. FINALLY somebody answered. They even gave me info I was looking for!
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May 2023 by Cory Alvis
Came into pick up some pictures- i was in a hurry and the cashier up front was busy talking. I waited for a few minutes then I grabbed my pictures myself. This unhappy lady from the back came out squawking about how i should have pressed the button (which is not in plain sight). Funny how she didn’t come out and help me until i helped myself. Do better.
