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April 2024 by Amanda Sample
GROSS! God awful food, raw fish, raw hushpuppies. Customer service was awful, customers walk in and walk back out the door. Everyone in drive thru had to come in and get their order fixed. No tea, no coleslaw... manager came out multiple times to fix problems and then would go back to the kitchen and talk ugly about the customers infront of other customers. Manager and other cook were cursing and the front counter clerk had her shirt pulled up and tucked under her bra so that everyone could see her belly button ring. I mean seriously... never eating here again. They need an entire new staff.
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February 2024 by Steven Mathias
Great food !!
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January 2024 by Lorraine D Martinez
You're given different fish and are not informed about it.
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January 2024 by Danny Millwood
Awesome service at drive through.
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December 2023 by Shannon Minatra
I was just eating at the Madisonville location and witnessed a cook come out and insult 2 men and a woman that were waiting for their Doordash picks up. Yelling at them to get real jobs like him. And continuing to throw out insults. I feel very bad for the woman that is working with him tonight. She was amazing, but the cook was pretty terrible and let everyone in the establishment know that.
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November 2023 by Jessica Shelton
The cashier wasn't rude, but seemed impatient. They were out of soup which was unfortunate. The shrimp were small but good and the fish was really good. There were cleaning supplies sitting about and parts of something laying here and there.
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November 2023 by O Corbett
Only one person was working the counter. It was very busy. The woman waited the counter, took drive thru orders, had to make tea. I asked her if they were short on help, she said they won't hire anyone else. I felt sorry for her. I had to wait quite some time. I told my husband who'd been waiting outside, he said they should shut them down. They've also been needing a roof for the drive thru forever. When it's raining, it's not very pleasant when trying to order.
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November 2023 by Jeff Gibson
Typical Captain D's. Batter dipped fish. Hush puppies are moist and delicious. A bit overpriced, like everything else is now.
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November 2023 by Robin Ford
Fish was delicious. Too much mayonnaise in the coleslaw. Hard to eat. Like eating eating spoonfuls of mayonnaise.
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September 2023 by Mable
Stopped in for dinner and it was good potato soup was delicious as well as my shrimp and fish dinner. Service was great!
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August 2023 by Bekah Vincent
We went through the drive thru the staff were friendly and courteous, the food was good.
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July 2023 by Noah Hurst
Lifelong fan & patron, but that may have to change. While on the road,bI can eat about anywhere else less expensively.As much as I love this (relatively unhealthy - I love the breading) fare, I can't justify the increase in cost for same or less product. I'll miss it.Wheelchair accessibility: Yup.
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May 2023 by Sherri Arnold
There are many reasons to love Captain D's, freshly made food, great service, friendly atmosphere, online and phone ordering available. This is not a fast food restaurant as many people think, they don't pre-cook the food and place it in a warmer NO! It is cooked fresh as soon as you order it. It may take a little longer but at least you KNOW its fresh. If you're in a hurry then either order online or call, that's what I do. I call, place my order, and let them know whether I'm coming in or going through the drive through to pick it up. They have a new manager I got to meet today and Sarah is an AWESOME lady, so polite, courteous, always smiling just a wonderful asset to the restaurant in Madisonville. To me you can't beat their food, my cold stuff is cold and my hot food is hot omg my Giant Fish sandwiches I usually get are pure heaven. I hope you'll stop in today and and remember if you're in a hurry call ahead you won't be sorry. Sarah if you read the comments I want you to know I sincerely appreciate having you at Madisonville.
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April 2023 by Barbara C
Went through the drive-thru today and ordered the lobster rolls. Got my order pretty quickly and the staff was nice, but when I got home and unwrapped my order the rolls were just a mashed-up mess! It looked like someone had been sitting on the rolls before they filled them with the lobster salad. They should have never served bread like that, it says to the paying customer that they just don't care! Really disappointed.
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April 2023 by Samantha Carson Carver
More than 30 minutes at Capt. D’s to get two gallons of sweet tea. I’m about to just let them keep the money and go.