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February 2022 by John Slaton
The phone does not work anymore. They have been bought out.
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April 2021 by Marion M. Miller
Amazing people here who care about community and their customers which is what “community banking” is all about.I’ve been a customer for many years and apologize for not writing a review sooner. Thought I had actually.
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October 2019 by steve nesmith
Mt wife and I opened an account with this bank back when we first were married almost twenty years ago. The bank had changed names, but the service had not. They are very friendly, and often with you about every transaction. They are local people talking care off local people. Wonderful bank.
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September 2019 by Timothy Fletcher
This bank cashed a forged check about a year old that they knew was forged. I canceled my account. Even other bank employees stated they never cash a check over 6 months old. I asked them to make it right and they refused and said evennthough they don't they can cash checks over 6 months old at their discretion. No comment on knowing the check was forged. Horrible experience!!!!!
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September 2019 by Britatani Baldwin
We love Hancock Bank!
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June 2019 by Ashley Jones
Employees are super friendly and helpful.
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May 2019 by Eric Downs
I love the local employees. Very helpful and nice. However some of the loan department employees will give you false promises. Dont believe it if it is not in writing.
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May 2019 by Josh Mackey1509
THIS bank isn't open on sat, the bank on the south end of town is, but it doesn't show up on the map. In short, I hate this stupid little piss-ant town.
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June 2018 by Diana D.
I have been banking with Hancock Bank over 15 years. The staff are like family. I have enjoyed times of plenty in my account to $'s in my account, let me say, I have not ever been made to feel inferior. I plan to stay with Hancock as I grow. I must say, the swag is kinda nice too. Even my GSD gets a biscuit, if he is out with me! Continued blessings.
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March 2018 by Janet V.
We have banked with Hancock Bank & Trust for many years. Before the Madisonville branches were in existence we actually drove to Hawesville, KY to set up our accounts. Hancock Bank & Trust is old fashioned banking with modern technology. When you call or go in any branch the staff recognizes and greets you. They are super customer oriented. Their investment products carry very competitive rates and usually exceed other institutions. When we moved to Louisville years ago we kept our accounts with Hancock Bank and have never had an issue even though we are across the state from their branches. I would recommend Hancock Bank to everyone. When you call you get a live person. Refreshing in today's automated world. They do a great job!
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May 2016 by Michel Harris
They are always so pleasant and helpful. I always enjoy dealing with them. Anna the receptionist always has a smile on her face, you can even feel her smile through the phone. And the tellers are just as friendly.