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October 2023 by Marilyn R.
It was 8 a.m. Friday morning when I walked into the Island Ford Kroger. I was followed by the pharmacy staff. This caused a delay in the opening of the pharmacy which has opening hours posted at 8 AM. My husband went to check out the small amount of groceries. None of the full-service checkouts were manned. There was only one employee at the self-checkout to assist customers. One item rang up at a price different than advertised and it took the employee so long to figure out how to correct it that we left without the product. There was no one at the customer service desk to address our needs. There appears to be no sense of emergency or order. If this is a normal Friday morning at the Island Kroger here in Madisonville we will drive further to do our grocery shopping.
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December 2022 by Kenny E.
Highly recommend.Knowledgeable and friendly staff Bakery section is awesome. Cakes are always delicious, fresh and professionally decorated.
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July 2022 by Olaolu Afolabi
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October 2021 by Kristie Mae Tabor
Very clean store. nice people as well.
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July 2021 by Sunday H.
I love Kroger! This is our favorite store in Madisonville, we buy a lot of whole chicken and Kroger's is the freshest. They always have great sales on meat and produce and a wide variety of items you can't find anywhere else. You can't have a great store without great people, and it's obvious how much effort everyone puts into maintaining a beautiful store. Thanks!
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April 2021 by Abhay Chaudhary
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
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April 2021 by Tammy Collins Workman
Several rude employees.
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December 2020 by Paige Dukes
Thank you for great customer service!
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August 2020 by Stuart Sherrell
Pick up service is very convenient
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May 2020 by David Laffoon
Good store with a good selection.
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March 2020 by Elizabeth Ashley Bruce
I dreaded doing my weekly grocery shopping before work this morning. However, I found Kroger to be well stocked and uncrowded. The cashier and bagger were pleasant and efficient. I was able to shop for the upcoming week and got everything I needed except two items and I was able to find substitutes. I know Kroger employees have to be worn out. I really appreciate all of their hard work.
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September 2019 by Judy Melton Tichenor
I wasn’t happy with my Kroger experience at all this morning
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March 2019 by Dewayne Bruce
Challah bread for this weeks Shabbat
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January 2019 by Ann Mae Arellano
Aside from they give free cookies for kids. The deli section is realy nice for ready to eat food. Roasted chicken is really good too.
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January 2019 by Angela Beaver Shoulders
Last night, I had to do some grocery shopping. It was 8:30pm after a long, eventful day at work. I teach, I'm 33 weeks pregnant with my 5th kiddo, and it was late. The young man at the cash register went out of his way to get a case of water for me. I do not recall his name. Another young man named Caleb helped me with my groceries to my van. I don't usually ask for help, but again, I had a long day and didn't feel like lifting. Both of these young men were polite, courteous, and helpful. It was nice to also have a mature conversation with Caleb as he helped load my groceries. Well done to those two young men last night, and thank you.
