Pilot Travel Center in Madisonville, KY, is part of the large Pilot network, operating over 900 locations across North America. It caters to a wide range of drivers, including truck drivers, RV, EV, and auto drivers, offering gasoline, diesel, DEF, snacks, drinks, pizza, wings, breakfast sandwiches, and coffee. The center provides amenities like overnight parking, reservable showers, laundry, Wi-Fi, and mobile fueling through the Pilot™ app, making it a convenient stop on the road. Reviews highlight friendly and polite staff, with customers appreciating the clean facilities and good customer service. The showers are praised for their hot water, good pressure, and security, with only a key and driver’s license deposit required. The parking lot is considered large, although some feel signage could be better to help truckers find their way easily. The store is well-stocked, though some mention that the food options are limited and outdated, with frozen sandwiches and no decent breakfast available early in the morning. Overall, many customers plan to return because of the friendly service and clean facilities, making Pilot a reliable place for drivers to rest, refuel, and refresh during their journey.
The gas station was connected to a Subway, so you can get food. The gas station had a good selection of stuff, and the men's bathroom was really clean.
June 2025
Best thing about this place is that there is always a place to park no matter what time it is
November 2024
Ok, Pilot, parking ok with spots throughout Monday. Great employees that are friendly. Clean. Showers are clean but no soap dispensers at the sink. 2nd floor, is not friendly to disabled person. 1 washer and 2 dryers. Well stocked but outdated. No decent breakfast, just the crapy pilot frozen sandwiches as Subway... read full comment
