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November 2023 by Rodney and Debbie Turner
Friendly helpful staff. Made trading trucks an easy, quick process. Erik Stokes, salesman, actually stayed after hours to help me purchase/finance my new Nissan Frontier. Highly recommend Watermark Ford
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November 2023 by Amanda Wiley
The nerve of this place to let Stephen Ruby go at all but with not so much as even a notice after 19yrs of serving his community in this business, disgusting is what that is!! He is the best at what he does which is why so many people come back time and time again!! Trust me you think sales are down now(which by the way is the economy)just wait until people realize Stephen will no longer be there but others that don’t come out of office to even meet customers and especially help them as Stephen always did, your sales are going to plummet!! To be honest I would have thought he was the main manager there instead of the one that is. This is so upsetting to me to think this is what Madisonville Ford/Nissan has become. Stephen was always willing to help with the car purchasing process, he could and did answer any questions you may have and always made buying a vehicle a great experience. Several important people and companies buy from them because of Stephen, so wait until those sales are lost!!! You people have made a HUGE MISTAKE!! Funny to me that he’s been there 19yrs and never had a problem with sales and by the way he just received the award of excellence from Nissan just 2 weeks ago for the 5th time!!!! Yea that definitely sounds like someone you should have let go…WOW is all I can say at this point oh and that I will NEVER BUY FROM THERE AGAIN OR REFER THE TONS OF PEOPLE I HAVE REFERRED!!!
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October 2023 by Katy Pasquale
Great and friendly people. Had a wonderful salesperson, Jacob Dooley who was both knowledgeable about the vehicles and very professional. Purchase went through without a hitch. Very fair valuation on my trade-in. Love my new car and would definitely trade there again
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October 2023 by greg Delano
Thank you Jacob Dooley with the assistance on the purchase of the new Nissan Rogue. It was a pleasure doing business with you and the rest of the staff. Jacob was very helpful and knowledgeable about the vehilces we were interested in and i would recommend anyone in the market for a vehicle to stop by and speak with him. I was treated fair on the new nissan as well as my trade in. Great experience.
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August 2023 by Mike Bone
Absolutely great service while I was looking to purchase and then I did purchase a vehicle. Jacob Dooley was the sales professional that I dealt with and he was super friendly and knowledgeable. He treated me with respect and was honest with me. Not the old time car salesman, no pressure, no trying to hurry a decision. The entire dealership is worthy of your business.
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August 2023 by Jennifer Jones
I just purchased a 2020 Ford Eco Sport from Watermark Ford. This vehicle is in wonderful condition and has under 50,000 miles on it.My salesman was Terry Prather and he did a wonderful job at listening to my needs and concerns. I told him what I was looking for and he found a vehicle that was perfect for me. I recommend going and seeing Tommy at Water Ford in Madisonville KY.He will treat you right! Thanks Tommy!-Jennifer J.
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August 2023 by Nancy Butler
Our recent experience with Watermark Ford/Nissan was wonderful. I couldn’t think of anything that I would like improved. Our sales person, Jessie Wells, was excellent, professional and extremely knowledgeable in the vehicles they had to offer. So impressed that we are telling family and friends that Watermark and Jessie is now our “Go To” for vehicle sales and service. We HIGHLY RECOMMEND!!!
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August 2023 by Pam LaMond
Allen Brooks of Watermark Nissan helped me with the purchase of Nissan Rogue. He was professional, knowledgeable, polite and got me the vehicle I wanted. I would recommend him if you’re wanting to purchase a vehicle. He will work with you as long as it takes. I’m very happy with my new Rogue.Thank you Allen Brooks
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August 2023 by Bailey Case
Jesse Wells is probably the most down to Earth car salesman I have ever met. I was very nervous about getting a new car, but since my old one was giving me much of a choice I started to look around. My boyfriend's mom told me to go talk to Jesse since she had bought her truck and SUV from him. We went and looked that weekend, and by the end of Saturday I was walking out with my dream car with the forever warranty. Overall it was probably the best experience at a dealership I have had.
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July 2023 by Ken Geary
I just want to thank Watermark, especially Jesse Wells, for patiently helping me choose my first Mustang! Jesse has become my family’s go to salesman in the past 5 years. He has the auto knowledge & experience, yet as well the wisdom in sales. God Bless! #Mustang #WatermarkFord
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July 2023 by Sandra Sandberg
All employees were nice and polite. I received prompt and courteous service. I already had an appointment to get my oil changed and tires rotated when I started having a problem with my controls and receiving emissions text and emails. I called and got an earlier appointment to bring my car in and they went ahead and did my oil change too. Everything turned out to be fine with my car but was glad to know they cared about it. Chad in the Service Dept was very helpful. He was working in Sales and actually sold me my car 2 years ago.
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July 2023 by Biily Jones
Just got my 3rd vehicle from Brandon Belt here, he knows his stuff and is very professional. I wanted something particular this time, and he located what I wanted and got it delivered quickly. I've always had a positive experience at this dealership, and when you get your vehicle serviced, Lisa in the service department is very knowledgeable and courteous.
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June 2023 by Lisa DeLano
Worked with salesman Jesse Wells, he was very knowledgeable and easy to work with. It was a fast, easy and fair negotiation. We have bought many vehicles from watermark Ford Nissan.
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June 2023 by Krista Kilkenny
Awesome experience! Brandon Belt is the best! Makes sure if you are looking for your next dream ride you stop by Watermark Ford of Madisonville and ask for Brandon!!!!
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June 2023 by Bena Travis
I highly recommend Watermark Ford Nissan in Madisonville! Stop in and ask for JESSE WELLS . He’s the best salesman I’ve ever done business with. He’s very knowledgeable about the cars and their features and he treats you with respect. He makes buying a car enjoyable instead of stressful!