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March 2024 by Mica Longarzo
I cannot express how much anger I feel for this hotel. We went to the hotel it used to be $60-$70 but I guess they’ve upped the prices they charged us $110 something like that which was kind of steep for just one night. But here’s where it gets wild The first room was nice. Me and my girlfriend was just about to fall asleep, and then she wakes up feeling something crawling on her face sure enough, it’s bedbugs. They had Bitten me and her already so ofc we want it a refund and a new room we would’ve just left, but it was 3 AM. We had no where else to go at that moment. We Went over to the front desk and first told us we can’t have another room and then they changed their minds after we kept telling them it’s 3 AM we have nowhere to go and we can’t stay in a room with bedbugs. They give us a smokers room with a small bed the very first room we were in was a nice room but this one was garbage smelt like smoke it was not pleasant it took an hour just to get the room after that the lady told us that the boss Hass to give us the refunds she said it wouldn’t be a problem specially, where we have proof to just come around in the morning sure enough we come around in the morning and she refuses to give us a refund even though we stayed in a cheaper room a smokers room after we just had, our blood sucked out from bedbugs The reason why she told us she can’t give us a refund because I recorded the videos on Snapchat excuse my language, but how the hell does that make sense? this place is awful. I will never recommend it to anyone unless you’re just trying to have some bedbugs come up and cuddle with you.
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December 2023 by John Snider
Very friendly and helpful staff. The rooms are a little dated however, comfortable and affordable. The location is exceptional with a Wal-Mart within 1/4 mile and a Huddle House sharing the parking lot. This is also the only hotel in Manchester, KY. Overall it been a very good experience. ? X 3.
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November 2023 by Vacation Wealth Partners
Great easy location off the highway, really helpful staff clean rooms and saves about half the cost on the London hotels. The staff asked us for any custom hot breakfast orders we wanted for our group which we really appreciated, definitely plan to go and stay there again whenever we're near the area!
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September 2023 by Randall Roberts
Rooms: They where clean.
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September 2023 by sam Delile
Had nothing in the room it said it had. The only clean thing in there was the bathroom. Will absolutely never, ever stay here again!!
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September 2023 by Alan B.
Zero stars. Flys in room. Filthy toilet And bed bugs!!! Upon informing the staff i was told i couldnt get a refund until 12 hours later! Terrible!!!
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August 2023 by Pam McDonald
If I could give Zero stars I would. If you want your car stolen and want some good illegal drugs this is the place for you. Rooms are sub par.We almost had our car stolen as they were casing it and they tried to steal our car !! This is not a good place. The ladies that run the place make a phone call for their family to steal cars.STAY away from this place!!!Safety: NO SAFETY AT ALL !!!!Bad place to have your car stolen
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July 2023 by Kris Salyer
The staff was very nice and helpful but the 1st room I had wouldn't open , apparently something wrong the lock. So I had to be moved to another room. I wanted 1st floor because I have a bad knee but I ended up on the 2nd floor. Then I needed a fridge but there wasn't one in my room. Also the room smelled like cigarette smoke. The price was appropriate but I would prefer to pay a little more and have a better room.
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May 2023 by Michelle Bracknell
The staff was very clean . reasonable prices and rooms were clean. And 10 minutes from where I needed to be early the next morning.
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April 2023 by Brian Weidemann
First they told us that the rooms are actually 30 bucks more per night than what we were quoted online, which was annoying but whatever. Then we walked into the room and IMMEDIATELY saw a bed bug crawling on the pillows. To be so out in the open like that means there’s without a single doubt FAR more of them all throughout the room.Stay very far away.
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April 2023 by Brooke Gibson
This hotel has improved. Keep up the good work!
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April 2023 by Darrell Anderson
Motel. Basis Clean. Soft Bed. DIRECT TV. Indoor pool. Google will take you the opposite direction off of 80.
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April 2023 by Christopher Philpot
If you’re desperate and need place to stay over night it works. Other that I’d stay clear away not well cleaned ac doesn’t work properly not to mention it hasn’t been cleaned in god knows how long. Chairs have really odd stains so does the wall. For 78 dollars after tax it was place to lay my head and let the weather pass.
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March 2023 by Carrie Davis
Oh my word…the only possible way anyone would rate this above 2 stars is if they were receiving a paycheck from the hotel. We were in Manchester for a wedding and this was the worst place I have EVER stayed. My comforter had a mysterious stain, TV didn’t work, fridge and microwave were missing, sconce next to the bed was hanging upside down, and I could NOT sleep. Stay in London, Corbin or ANYWHERE else!
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March 2023 by Pamela Henson
Good clean
