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November 2023 by Stephanie L.
I really wanted to like this clinic for my two dogs. I gave them 3 chances and after the 3rd mistake I had to walk. I believe ALL the problems come from the front desk, which is an absolute shame. We moved to the area one year ago and I was eager to find a good reliable vet to take my dogs. Even though it was a 40 min drive, based on the reviews and cleanliness of the office, I felt like I made a great choice. The first visit the front desk got my name incorrect and acted put out by the fact I was wanting my dogs to be seen there. There is a woman who I believe has been there for far too long. Never has a smile on her face and is rude to the other receptionists that also work there. She really shows she hates her job. Not aware of her surroundings and the first time We visited, it seemed like her phone was far most important than the people bringing their beloved pets in. Her station is in the middle desk as you walk in the door. I never caught her name because I always felt like I was putting her out by having her do her job. 1st visit: nails and anal glands 2nd visit: update shots 3rd visit: nails and anal glands 4th visit: check up for a red dark bump- assuming it was a spider bite, but unsure. No signs of irritation. 4th visit that determined I will NEVER go back. They had no record of my previous visits. When the vet entered the room he seemed confused as he did not think we have been there before, because he saw no records of us being there previously. We talked briefly about the spot and he quickly shaved the area without saying what he was doing and said it would be best to give a Cortisone shot and meds to see if it gets better. They didn't not know what the spot was. I went to leave and a receptionist AGAIN asked for my information. I finally became frustrated because I have been bringing my dogs there for a little over a year, and also with them losing my information in the past. I stopped and let her know she needed to look for my records before I would repeat my information for the 3rd time. She apologized. I could tell she was struggling but then also noticed that the "put out seasoned receptionist, who has been there for far to long, and hates her job", did nothing to help her coworker. I paid for the services we received and left. I returned home to find the spot on my poor pup was inflamed and irritated from the shave job the vet gave. My poor pup was in pain. It looked as though they gave my pup razor burn and nicked the spot which made it bleed, which before our visit showed no sign of irritation. I have included the pictures of before and after our visit. I decided to go elsewhere the following day because there were no signs of relief from my poor pup.
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October 2023 by Brenda Jones
They are so compassionate and caring about the services they provide. They even followed up which is amazing.
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July 2023 by Brenda Frizzell
They are so compassionate and caring about the services they provide. They even followed up which is amazing.
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November 2022 by Jana hansard
My family uses this veterinary clinic for all of our animals, big and small. We love the care the staff gives our pets. Dr. Badger is an awesome equine chiropractor. Love the new facility!
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September 2022 by Amanda Crenshaw
One of the best vets I have ever met an o will continue to keep going their
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July 2022 by Karen Williams
Dr Badger is a very knowledgeable Vet and down to earth. He was great with my dog and word of mouth is he is even better with horses.
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April 2022 by rhonda f
Took great care of my dog after they removed 10 teeth. Great vet for sure.
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July 2021 by leader ship
Professional, clean and seems caring and knowledgeable.
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October 2020 by John S
New and very nice . Clean as usual. Like the nee location...
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September 2020 by Tami M.
I have used this vet with my 16 year old Rescue dog Layla 2-3x. The staff are always super friendly and go out of their way to make Layla and I feel comfortable and confident that she's in good hands. Layla has arthritis and a heart condition that another vet had been treating her for the past 5 years. The Vets here double checked her records and her heart and agreed to keep her on the same medication as it's working so well. We are happy here! Just recently my daughter's 8 pound rescue dog, Lucky, was visiting us when our neighbors standard poodle (75-80 pounds) came into our yard and attacked him. We broke up the attack but this little dog was bleeding everywhere & hurt badly! This was on a Saturday at 7pm when all vets were closed. I called the Mayfield Vet clinic's after hours answering service and Dr Timothy Jones called me right back! He agreed to meet us immediately at the office. He was so kind and good to Lucky, who usually doesn't like ANYONE except his family. Lucky had to stay over-night and have x-rays and lots of sutures. We picked him up the next day and were so pleased with Dr Jones and the staff. I give them 5 stars, my highest recommendations! They are a little pricy ($674 for this visit) BUT they had to call in an x-ray tech and give him anesthesia, so it was a fair price and no higher than the other vets in this area. It's SO IMPORTANT to us to have a vet that gives you peace of mind, knowing they'll will call you back and meet you after hours!! They're there for you when there's an emergency! 5 stars or 10, if I could give 10, for the Mayfield Vet clinic! The place is spotless, modern, and everyone who works there is super friendly. Please give them a try, you'll love it there!
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March 2020 by Aleta Irvan
My babies are very much a part of my family I would not take them anywhere else for treatment
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February 2020 by Patsy Bogle
What else can you say but the best vets in town. Dr Badger and Dr. Jones.?
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February 2020 by Sherry Elsey
Very good vet,busy shop.
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December 2019 by spencer stanley
Professionalism at it's best
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September 2019 by Sharon Tynes
All the vets & staff are great, they take excellent care of my pets!
