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February 2024 by Andy The Innkeeper
Great food, quick service, they never disappoint. Haven’t been here in many years glad I came back.
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February 2024 by jennifer howell
This was my first time going there. Asked an employee to recommend something for me. He suggested I try the chicken teriyaki sandwich. I must say, it was DELICIOUS!! The place was very clean and the service was awesome. The only complaint I have is that I didn't order a bigger sandwich. If you haven't been there, definitely worth a try.
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October 2023 by Jesse Robinson
Food is always amazing I would recommend them over any other sub place.
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May 2023 by FlameBroiled Pigeon
Delicious food and great staff ? ?
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April 2023 by Ashley Grierson
It's just a little warm in there when I was in there today
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April 2023 by Emilee J.
The food here was amazing. I got to see how the fries are made by scratch. I'm given this place five stars.
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March 2023 by Angie Griffin
Stopped by for lunch before heading to Morehead. Made sure I allowed myself plenty of time to receive food. Waited more than 30 min. didn't get my food I had to walk out because I could not be late for my 1:00 appointment in Morehead. Spent $25.44 leaving with only my water and lemonade. Most expensive lemonade I ever bought. I will not be visiting again and I will make sure people know how terrible service was.
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February 2023 by Damon V.
We went in for sandwiches. As soon as we entered we were asked what we wanted before we could even look at menu. When he asked for name we have to repeat it anew times. If he was looking at us instead of looking down he probably would have not had the need to ask numerous times. Guy taking order was not pleasant to deal with at all. We went to pay and sit down, there were no napkins and the lady at the register when asked for napkins just kinda rolled her eyes. Tables were dirty. Like the food just didn't like the rude behavior as if we were bothering them
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February 2023 by CLIFTON DOWERS
I love the cheese steakTasted great.The only thing was no fountain. Drinks
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February 2023 by Taylor Family
My friend and I stopped in for lunch and had cheesesteaks and fries. The food was absolutely delicious. The girl who took our order was very helpful and friendly. The young gentleman who took our money at the register was also very nice. We enjoyed our lunch and the atmosphere was great. Upon leaving one of the young men from behind the counter told us to have a nice afternoon. This kind of service is hard to find. We will definitely be back.
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November 2022 by Jose Alvarez
The food is good but when I went in the guy there said we’re closed and yeah that’s ok but then said I don’t appreciate you opening the door like that, I barley Evan opened it your lock must be weak if I can barley pull and it opens and then said did you not read the sign on the door. I just didn’t respond because I didn’t want to seem rude than when I step outside they have there open sign still up like I said I like the food but there’s no sense in being rude
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September 2022 by Brian B
I LOVE Penn Station..usually. This location is one of the worst I have been to. It legitimately took us 25 minutes to get our food the past 2 visits and half of it wasn't hot. The staff acts like taking care of guests is an inconvenience. The bread is always under toasted, the portions of meat on the sandwiches are skimpy, the meat dry and this is the ONLY location I have ever been to where my food has come out luke warm to cold. On my last visit I received cold fries. They may have been fresh cut, but they weren't fresh cooked. The staff typically looks like they belong on a pirate ship - un-kempt, dirty pants, straggly looking. If there was another location within 30 miles I would never come back to this location.
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September 2022 by Laura Meyer
Always good food and fast friendly service.
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July 2022 by Selina Silvey
My husband and I come down to Maysville from Cincinnati every July for our anniversary. During our visit last year, both the service and food was exceptional, so we had high hopes for a repeat experience. However, that would not be the case. On our last night in Maysville (Sunday July 24) we decided on Penn because we wanted to be able to take our meal back to the hotel to eat. (About 6:30pm) Upon arriving I informed our cashier, Rico, that I have a mushroom allergy and could he please relay that information to the rest of the team to avoid any cross contamination. He kindly did so, but the female working immediately became annoyed and began slamming things and mumbling under her breath as she made a performance of cleaning the grill. The disdain and resentment for the added effort and inconvenience required to safely prepare my meal was quite evident as she continued with her extremely unprofessional behavior. Her annoyance was also quite evident in how the sandwich was made as when we returned to our room to eat we discovered it was haphazardly thrown together. When asked, one of the young men confirmed to us that she was the manager. As someone who runs a business we were quite dismayed to witness such unprofessional behavior from what was supposed to be the leader of the team. While her efforts to prepare my meal safely were appreciated, in the end I was unable to enjoy my meal as my husband's sandwich, which did contain mushrooms was placed in the same bag as my sandwich and fries and his sandwich leaked all over mine rendering it completely inedible. He did enjoy both his sandwich and fries, however the team only put 1 packet of ketchup in the bag for a medium fry, even after being informed that we were staying at a hotel and would need a few extra packets, which we were happy to pay for. Both young men working were very polite and tried to accommodate my dietary restrictions, but overall we were both underwhelmed and unimpressed with our overall experience. I understand that we can all have a bad day, but to so blatantly treat a customer with such resentment for a dietary restriction is completely unacceptable.
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April 2022 by Tarajoyce Brumett
I've ordered from here lots of times and it's always the same friendly service. Keep up the greatness