-
December 2023 by Dianna L.
We bought a Bissel cordless vacuum that scanned as $99. When we checked out, it was $169. We went to the customer service counter and was told it was $99 for online only. So we got a refund, came home and ordered it online, and scheduled pickup for the next day. We got a text the next day saying our order was ready. Got there and waited over an hour for someone to finally bring it out. Why send out a text saying your order is ready when it's not???
-
November 2023 by Phillip M.
I went grocery shopping and didn't think to look at the expiration date! I got home and had multiple items expired and even have dates back to September! What makes me mad is how expensive food is and I don't live in town so it's more gas to drive 25 minutes to return the items! I can understand one or two items expired, but when it becomes nine items there is definitely an issue!
-
October 2023 by Regina S.
I was shopping and just wanted everyone to know the emoyees are so rude. They act like they don't know anything about the store at all. And they don't want assist customers in anyway. I ask a employee about the card section. She acted like she was very annoyed and said she was in Hargett of that section. Most of the employees can't speak English. I will go to target next time. It's ashame it used to be a good store.
-
October 2023 by Yelp Y.
I wish this store offered a little more but you know how that goes. Some stores offer things that others don't due to the community. Every time I've went to this Walmart, the greeters always speak and are all friendly. And when it's time to checkout if I'm in or around electronics, Marsean is always friendly, helpful, and ready. I really appreciate him as an employee because he's actually brightened my day with his loud genuine "Hey, how are you?" Hope to see more employees similar to him!!! Great hardworking and caring! Just need the photo machine to work more often haha!!
-
September 2023 by DeeAnn S.
9/1/23 345 got em advising groceries ready. Husband arrived 344pm. Did not receive groceries till 445pm!!!!! I can't wait 4Publix. Going 2Kroger even if I have 2pay more.
-
July 2023 by Shane K.
Line to checkout is very long. They have about 20 registers but only a couple are open. Have workers manning the door to check receipts. Utilize the receipt checkers as cashiers to get the lines down or hire actual cashiers. Left our purchase behind.
-
January 2023 by Scott L.
Wal Mart really needs to get it's ish together and start caring a little more for the customers that have made them filthy rich! I always knew that once they crushed their competition (K-Mart) they would stop caring about the customers. Back in the the day they'd advertise every lane open as a way to provide excellent customer service to get people in and out to save them precious time. Now, with no competition, they no longer have to care about that. They have a self checkout and two lanes open. One of which is not accepting cash. This is unacceptable, and I'm tired of complaining about it. Whenever I can I'm shopping someplace else!
-
January 2023 by Jim F.
On a recent visit to this Walmart we decided to check out the Wine & Spirits shop attached to the business. I was looking for a hard-to-find mixer (a specific brand of ginger beer) and thought that a Wine and Spirits shop my be a great place to find one. We got done with our Walmart (proper) shopping, walked out the door and headed to Wine and Spirits on a Friday (January 6, 2023) to find the door locked. I checked my watch...it said 8:15 pm. The sign on the door said its open hours were 7am to 11pm. I looked at my watch again and, sure enough, 8:15pm on a Friday they should be open....but they weren't. No sign on the door, no Post-It® note saying "Back in 10 minutes", nothing. Just a locked door. And with that my one visit to this Walmart Wine and Spirits wasn't a visit at all...just a disappointment and a promise that the next time I'm in need of something they may have I will 100% take my business elsewhere.
-
December 2022 by Carmin G.
I went Christmas shopping tonight at Walmart on Shelbyville Road. I spent over an hour going through the lines and gathering Christmas Cards and ultimately decided to get some restaurant gift cards and Walmart gift cards. I waited in line for an hour to be waited on because the self checkout line stretched around the store. When I finally got to the cashier, she looked at me and said she can't ring up more than one gift card and I would have to go stand in line at the Service Center. I have never heard of that before. Why wouldn't you have a sign so people didn't waste an hour in line. It will be a long time before I ever consider going back. You lost a regular customer t
-
November 2022 by Chris A.
Warning!!!!! Do not order product from Walmart.com and expect to return product to local store. I ordered and received wrong size item. Within 10 days I returned product to local store for refund. Store said they could not help and I needed to contact the selling vendor for refund. I contacted vendor and they offered a $3 credit for the product I paid $16. I provided pictures of product, no damage and available for resale. They said I would need to contact Walmart for refund. I returned to this local store and they again said they could not refund. They suggested I call Walmart.com services and explain. I called and was on the phone for over an hour talking with various people. They said they would look into. That call was over a month ago with no response. I lost my $16 but treat this is an experience to never buy from Walmart.com again.
-
April 2022 by Margo D.
the Manager for the sporting center is beyond lazy. It blows my mind how such a young man got the manger position When such a lovely older woman helped so much more and was willing to climb like a monkey on shelves just to find what I was looking for. I went back to Walmart because the bike the older woman helped me get, was missing a few screws. She wasn't working at the time I went back so the manager of the sporting section was the only option. He basically told me to leave and come back to return the bike because he didn't want to go up and get me a replacement which was at the top shelf. THE MANAGER!! a younger man. It's so crazy to me how this young man absolutely did not want to help when an old woman was doing everything in her energy level to do so for me. He should not have that manager position if he is going to be bothered by people needing help. He honestly shouldn't be working at Walmart... a customer service job.
-
April 2022 by Joey W.
It's pretty simple mathematics; if you're liquor store is to open at 1, then have someone there to staff the section at 1! Of course, this is a Walmart we're talking about. As such, I'm not surprised that the response is "we'll be open if someone gets here." Typical.
-
April 2022 by Jon Paul B.
This Walmart has its main focus on pickup and delivery. I have tried for several weeks to buy certain items, and they are out of stock, no one is stocking shelves they are all picking orders. Example: Coffee Creamer has been out of stock 3 weeks. I asked someone to check, and the answer was 'that's not my job'. If I were the manager this person would have been fired. I did find a older gentlemen, and he went in the back and came out with a case of the creamer and said there were 3 cases in stock. Milk. The are always out of milk in quart sizes, Liquid creamer, I found the cream I had been searching but it was so far out of reach I could not crawl through the cooler and get it. I asked someone again, to go inside and grab one for me. Answer: They are sold to people that have orders!!!! The mainstays are Milk eggs and bread, but now that Walmart has raised the prices (eggs were $0.78 mow $1.78 I would rather go to Kroger and pay 10 cents more to avoid the aggravation.
-
June 2021 by D H.
This all depends on who is working...I paid for an oil change but did not get one...no sticker and the receipt showed I "declined" the filter...why would I decline an oil filter for an oil change???....I checked dipstick at home (dirty oil) so I went to valvoline the next day...Again, this all depends on who you get as I'm sure some of those (if not majority) are good folks that do the job...I just got a bad employeeDid not go back to complain because it would be a bad situation for allWill try to show oil taken out at valvoline in pictures