About Don Franklin Monticello Chrysler Dodge Jeep RAM
Don Franklin Monticello Chrysler Dodge Jeep RAM offers an exceptional car buying experience characterized by straightforward deals and a friendly staff. Established in 1968, the dealership has built a strong reputation for loyalty, customer service, and commitment to quality. Many customers highlight their satisfaction with the process, describing it as easy, quick, and smooth. Staff members like Matt Neal, Prentice Young, and Mary Boston are frequently praised for going the extra mile to assist buyers, answering questions, and ensuring comfort throughout the purchasing process. Customers appreciate the no-nonsense approach to pricing, with many noting that they received the best trade allowances and competitive out-the-door prices. The dealership's reputation extends beyond local borders, with customers traveling significant distances to take advantage of the great service and deals offered. With a promise of complimentary 10-year, UNLIMITED-MILE powertrain coverage on certified vehicles, Don Franklin Monticello continues to attract loyal customers. Overall, this dealership stands out for its dedication to customer satisfaction and a transparent, hassle-free buying experience.
The service was FANTASTIC!!! highly recommend to buy your vehicle here
July 2026
Derick, the service manager and his team are always kind, Personable, professional, knowledgeable, and transparent. I always have an excellent experience, taking my car to be serviced! Dale Hansford, the GM, is a sweet and kind soul!! He is willing to go above and beyond to help out even when he has nothing to gain!
July 2026
Very friendly gentlemen in the Service Dept and fast and convenient service. I will always take my car there.
