O'Reilly Auto Parts in Monticello, KY, is known for its quick and easy service, often providing parts at lower prices. Customers appreciate the friendly atmosphere and respectful staff. The employees are knowledgeable and accurate, ensuring customers get the correct parts the first time, which is especially helpful for those restoring trucks. Customers mention that the staff go above and beyond to assist with any issues, making each visit positive. Although there was a mention of a busy young employee managing the store with limited help, overall, the store is praised for its helpful and welcoming environment. Many customers consider this location the best O'Reilly’s they have visited, highlighting the staff’s willingness to assist without making customers feel like a bother. This store consistently provides reliable service and knowledgeable support for auto parts needs.
Was quick and easy. Called for parts and price and they had it ready and a cheaper price at the end. Good atmosphere and welcomed by the employees with respect.
December 2024
Great customer service and they can get you the parts you need faster than any other parts place in town
September 2023
It wasn't a bad experience there was one young man trying to run the whole store while about three others was off in a side room watching him work
