May 2025 by Savannah Reed
Absolutely Not recommended.
I rented a unit at this facility for a period of three months. During that time, I encountered multiple instances of unprofessional conduct by the owners.
On one occasion, after accessing my unit and loading seasonal items into my vehicle, I experienced a sudden and severe migraine that impaired my vision. I remained in my parked vehicle on the premises for approximately 15 minutes in order to recover enough to safely drive. Despite having an active rental agreement and being fully within my rights to be on the property, I was approached by the female owner and instructed, in an unnecessarily aggressive manner, to leave immediately. Even after sharing my situation, she persisted in being extremely rude and accusatory.
Shortly after she left, her husband arrived and escalated the situation further. He knocked on my window and accused me of “living in the unit,” which was entirely baseless. At no point had I used the unit for anything other than storage, and there was no indication otherwise. The interaction was confrontational and inappropriate, given that I was a paying customer experiencing a reasonable delay when leaving my “24/7 access” storage unit that I pay for. I was genuinely treated as some loitering low-lifer, not a paying customer.
Additionally, I briefly used an outdoor electrical outlet adjacent to my unit to operate a small power tool while moving items. I was promptly chewed at for that too, they claimed that I did not have permission to “use their electricity.”
In my experience, the owners maintain a tone of suspicion and condescension toward tenants. Their approach to customer interaction is antagonistic, and they appear more focused on control than on providing a basic level of service or respect.
I would not use this facility again, and I would caution others to the superiority complex and entitlement that the owners display.
