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“I ordered an ACP aluminum radiator from Kentucky Mustang. It was promptly delivered, but was damaged. I used the delivery notice email to send a reply, noting the damage and attaching photos. Almost immediately I received a reply from KM, saying that a replacement would be shipped immediately along with a return label for the damaged unit. That immediate response and the fact that a replacement was quickly shipped without asking that the damaged unit be returned first told me that I was dealing with a trustworthy company with excellent customer service. This was my first purchase from Kentucky Mustang, but it will not be the last.”
“I own an auto repair shop in Lexington, and this is the place where we send all our heads. They are fantastic. Their work is superb and high quality, and great customer service!”
“I would like to give this O'Reilly Auto Parts Store a 5+++ rating! My son was traveling from Virginia to Missouri and his car started acting funny. He pulled off the interstate and his car was out of commission.
He called O'Reilly's and Marina jumped into action! She came to his location to run diagnostics on his car. As a parent, I felt helpless because he was 8+ hours from home & I couldn't help him.
Marina gave him the information he needed to fix the problem with his car. She even called a gentleman, James, that followed my son to the auto parts store AND changed the part he needed!!
This entire situation gave me hope there is still good in the world! Thank you to Marina & James for going above & beyond to fix a problem to get my son home!! You all are ROCK STARS!”
“We realized we needed a new battery after we left Lexington. Stopped at the Mt sterling location to get one. Travis and another fella installed it, didn’t get his name. Most friendliest and helpful staff!! We will definitely go back to that location to get what we need on our way home. Highly recommend!! 5stars”
“Sent me a good used manual transmission at a good price. Shipped to me in about a week, all the way across the country. Showed up a little dirty, but I know that I am buying used parts from a salvage yard. It just gives it character.
They also helped me source some parts for a manual conversion that were otherwise very hard to find. I will certainly do more business with Camargo when the time comes and other parts fail.”
“Just picked my car up here after being hit by another driver, these people were great! They done an amazing job on my car and they’re extremely genuine down to earth people. My car sat in the cold for a while while being repaired so I ended up going else where bought my own battery and they put it in for me. Not only was my car repaired but she was shining like someone cleaned her up. I’ll forever recommend this place! Also they didn’t charge me for the time my car sat there waiting for me to pick it up! Good people, great business!”
“Customer service was very helpful in creating an itemized list of products list of things needed for an expected purchase to fix a rusted side panel on my G6. Offered excellent advice for the job I plan on doing.”
“The employees here are consistently kind, knowledgeable, and go the extra mile. Alex and Ethan were especially kind in helping me find the problem with my cab fan. Good customer service is why I'm always gonna stop at this shop first.”
“Spent most of my day calling around for parts, unfortunately no where had them and their prices was outrageous... however lkq was able to help me with just what I needed, over the phone no hassle. The pricing was way better too!! Thanks lkq for your help!”
“I had a bad battery, they tested it and replaced it for free! It did have a warranty but other places prorate. Ian, the manager, was very nice and helpful. He was polite to his coworkers and replaced the battery without any problems. I will bring my car here for tires soon. They gave a great estimate for 4 tires, beating all other competitors!”
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“Super friendly and respectful staff! They worked efficiently and got me through in a timely manner for my oil change! Great communication and very professional. Will definitely be going there again.”