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April 2024 by Christine Kelley
Cold fries, bad attitude when I asked for fresh. Inside dirty.
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April 2024 by Robert Clark
MALE AND FEMALE MANAGERS ON DUTY HAS LOUD OBNIXOUS CHAT ABOUT WEITHER FEMALE MGR WAS COMING TO WORK NEXT DAY. VERY LOUD MGRS SHOULD NOT BE CARRYONG ON IN SUCH MANNER ESPECIALLY IN LOBBY DISTURBING CUSTOMERS
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March 2024 by Katie Edmonson
My boyfriend does DoorDash on the side as a side hustle, I usually ride with him while he does deliveries. He had a delivery and came to pick up the food and found out they gave the food to the wrong person. Despite him showing proof he was doing that order that second they wouldn’t remake the food or anything after they said they would and had him wait about 15-20 minutes. He told the customer and had to cancel the order, which resulted in him losing money, kept him from doing more orders and lost gas.
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March 2024 by Kaitlin Willis
I noticed my drink tasted awful so I emptied it and went to refill it. I was met at the machine by another man who said he was having the same issue. We both refilled and they still tasted badly so we informed the workers. One worker got a cup and tasted the drink and said it was fine. They offered the guy a new drink but completely brushed me off and ignored me. (Those black dots were all inside my drink floating, the picture doesn’t show it very well).
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March 2024 by JOSEPH
Absolutely phenomenal experience. If I wasn't Kanye West j would work
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March 2024 by Grill Man
Great customer service. Food was fresh and hot. We recommend you check it out.Parking: Easy in and out.Kid-friendliness: Yes, kids ? meals ?.Wheelchair accessibility: Yes
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March 2024 by Kristin Smith
The staff is always friendly. Food is always served quickly and still fresh!
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March 2024 by Dennis Weeg
They messed up my order the time before so I was supposed to get two free Whoppers and then when I went back they said my name wasn't in the book and I still had to pay for my
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December 2023 by Dianna Powell
This Has made several times that our food has not come out the way it is supposed to it is either cold or they do not get it right I highly
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December 2023 by Bob Builder
This Burger King is the friendliest I've ever been to! I ordered to-go inside over the app and they had a hold on an item I ordered. The wait was a little longer than usual, I didn't mind at all. What impressed me, was almost the whole staff working that night from the young man mopping the floors, to the front counter young lady and even the kitchen staff, apologized for the delay at separate times. The wait wasn't even that bad! The staff seemed to excel at their jobs and I hope the management recognizes those guys and gals for their work ethic and friendly service!Only thing that ever is wrong with the food, is the nuggets are kind of inconsistent on how done they are. But everything has been perfect every time!
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December 2023 by Adisyn G.
I love the ghost pepper chicken fries. The service could be a bit better but other than that I love it.
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September 2023 by Ravonda Joyce
Passing thru and wanted something to eat saw Burger King and stopped and IT WAS ABSOLUTELY DISGUSTING! Onion rings cold and old, burger was cold like they got it out of a refrigerator and chicken fries was hard and old like they had been sitting! DISGUSTING!
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July 2023 by Chris Aldridge
Super nice staff, speedy service
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June 2023 by Ryan Logan
The customer service sucks from there employees and there tables/booths are nasty I wouldn’t recommend this place to no one
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June 2023 by Hear Ye Hear Ye
WHOA! Blown away!!! I’d stopped eating at BK anywhere in the US. Disgusting is a kind way to put it. BUT, I gave in and tried this BK in Mt. Sterling one more time. I ordered a Whopper Jr w/cheese and a Whopper w/cheese and O-rings. I requested “fresh cooked” at the speaker/drive thru. It was freshly cooked! Everything was hot and fresh. The employees were kind and friendly. I’d give 10/10 ⭐️ to this Burger King today! THANK YOU BK!!!!
