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September 2025 by Yu Ming
New world for me. Couponing is fun, I wish the store carries more merchants on the first day of deal. It happens all the time that nothing in stock for coupon. But still able to reach out some other stuffs. It’s an adventure!
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September 2025 by Justin B
The Mount Sterling CVS has probably the rudest and most incompetent pharmacy staff you’ll find. The low-grade assistant with the ridiculously large ear holes is among the worst. Ironically, she’s assigned up front and in direct contact with customers. I’d recommend customer service training for the staff, but I don’t think there’s an achievable level of human decency there. They should probably work on that basic human decency part first. Baby steps.
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August 2025 by Robert Wilson
Mt sterling ky CVS was great people were very helpful and very nice great experience
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July 2025 by Libby
I am always very pleased with my interactions at CVS. The staff is always kind, courteous and very helpful with any questions I may have. I highly recommend them!
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December 2024 by eric heidemann
I hate going here, it's such a hassle. Unfortunately I have to go here because my insurance has deal with them.
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September 2024 by Helen Willoughby
I had a return and it went very quickly and the guy that helped me was the best at customer service!!! Thank you CVS!!!
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September 2024 by Janey Davidson
Very long wait times in the drive thru.
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August 2024 by Richard Asumadu
I give these ppl 0 stars, but Google won’t allow it
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August 2024 by Kim Taulbee
The people here are the most RUDE OBNOXIOUS people I have EVER came in contact with and to boot they do not have very good smarts either!!!!! Now you can’t even CALL TO SPEAK WITH SOMEONE ABOUT THEIR IGNORANCE!!!!! You have to leave a message so no one will ever return your call huh what a joke good riddance cvs not nice doing business with you at all
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August 2024 by Phoebe Martin
Horrible - do not try to deal with their pharmacy. The automated system will not let you through to speak with a real person to actually get help. When you call the main store - the "can" but "won't" transfer back to the pharmacy area.
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July 2024 by KM
Awful. You can't even talk to a person when calling their number, it asks you to leave a voicemail.
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May 2024 by Butterfly Girl
Pharmacy is extremely rude! I remember why I stopped coming here the first time around. The last visit will indeed but just that, the last.
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April 2024 by Stevie Wolff
I had to switch my prescriptions from the pharmacy I've gone to my whole life to CVS because our insurance at work changed. CVS blocked my prescription card and I can only use it at CVS.
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December 2023 by Carl Rosania
Really had a great experience this evening at CVS! The associate was very happy to assist me with my purchases and gave valuable advice when comparing products to help me make the best choice for my needs!!!
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November 2023 by Jenna Lynn
Don’t get your meds here if you don’t want some kind of issue to arise every single time you go to pick them up. Don’t use the drive through if you don’t want to be there for 30 minutes stuck in the same spot. Don’t go inside to get your meds if you want to pick them up in less than 25 minutes. Don’t go here if you want to get talked down to by the red headed pharmacy tech inside doing absolutely nothing but somehow can’t come help you. Don’t go to pick up your meds inside because they will wait until they’re done with their closing chores to come help you checkout. Don’t call here because they will sit and watch the phone ring. Don’t use this pharmacy. Horrible.
