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December 2023 by Carl Rosania
Really had a great experience this evening at CVS! The associate was very happy to assist me with my purchases and gave valuable advice when comparing products to help me make the best choice for my needs!!!
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November 2023 by Jenna Lynn
Don’t get your meds here if you don’t want some kind of issue to arise every single time you go to pick them up. Don’t use the drive through if you don’t want to be there for 30 minutes stuck in the same spot. Don’t go inside to get your meds if you want to pick them up in less than 25 minutes. Don’t go here if you want to get talked down to by the red headed pharmacy tech inside doing absolutely nothing but somehow can’t come help you. Don’t go to pick up your meds inside because they will wait until they’re done with their closing chores to come help you checkout. Don’t call here because they will sit and watch the phone ring. Don’t use this pharmacy. Horrible.
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October 2023 by Alysia Mers
The most god awful place to go for UPS drop offs. They shouldn’t even be considered a drop off if they are going to tell people to go to Winchester
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October 2023 by Anthony Lowry
Poor customer service, outrageous prices. Was hung up on when asking about a prescription price. If I weren't stuck in Eastern kentucky at the moment for a job, I'd never use them. Publix pharmacy or Walgreens way outweighs cvs.
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May 2023 by Scott Morehouse
Great experience Cyndi was very polite and helpful
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February 2023 by James Jackson
Horrid customer service. I found that this CVS is questionable on many levels and really unable to do the basics of good work. Its workers are rude and incompetent and frankly cannot do their job. I would recommend rehiring or retraining.Please don't shop here - if you are interested in good workers.
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January 2023 by Keisha Allen
This place is horrible, I'd bet that the only good reviews on this store are from employee's. They are very rude and disrespectful. Not just the cashier's also the pharmacy staff, Whitaker pharmacy is so much better and more personal service. Try Whitaker guys, you will love it there
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November 2022 by Irina T.
Depends on the store. Had an issue with another location in Lakewood, WA. The pharmacist refused to give me a flu shot because she said I have an attitude. And even if I do - how can a medical provider refuse a preventative treatment which is required by the government. I work in the health care. But this was the first negative experience in my life. I was always a loyal customer. The one in Mount Sterling was awesome! Everyone was so helpful and accommodating, they have all that I needed.
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May 2022 by Russell McCoy
Out of state truck driver, and they got my prescriptions pulled from one location and filled here. Wonderful service and friendly staff!!!
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April 2022 by Patricia Bradley
I went thru the drive thru to get Mucinex DM since you have to get it from the pharmacy anyway. The little short brown haired girl with the nose ring hoop told me I had to come in and purchase it from the pharmacy. I tried explaining to her I have stage 4 emphysema and I am COVID positive and I could not walk to the back of the store to purchase it. I explained my husband by law couldn't buy it. She briefly looked at me rolled her eyes and said not my problem and walked away.
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March 2022 by Jennifer Kemp
When you call about your refills you are on the phone for excessive amount time with the menus. And you finally get to talk to a live human being a real person they know nothing about your refill. Horrible service
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February 2022 by Frank Cornmesser
This location is going downhill fast. Most of the time when you call to inquire about medicine in pharmacy, they are short and rude over the phne. Just picked medicine 6:40pm 1/25/2022 and pharmacist refused to apply good rx discount after insurance trying to tell me is wouldn't lower anymore and I clearly know otherwise and it even states that it will on card, he just didn't want to do it! Will be switching pharmacies soon!
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Cvs is alright, but most of their things are waaay overpriced but I mean the people are really sweethearts and will help you with anything. The employees also stay busy I like that good job guys.
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November 2021 by Derrick Leigh
Do not show up to the pharmacy to pickup prescriptions 30 min before they close or Maurice the head pharmacist will treat you like he doesnt want your business.
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September 2021 by Christopher Wilson
The Pharmacist offered to look this up but said it would take 30 mins. I found it in less than a minute. KRS 201 2:165, transferring of non-controlled medications between pharmacies. I see where it requires the pharmacist sending to speak with the pharmacist recieving but I don't see where it requires the recieving pharmacy to initiate THAT call. The bad attitude that not only I dealt with, but also that my wife dealt with is the reason we are transferring out. We have enough stress to deal to put up with this terrible attitude.