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January 2024 by Mike Agee
This is a relatively new store (a little over 2 years old) to our town but has maintained it's new store appearance and new store helpfulness.The store is clean, aisles are clear of clutter, displays of sales items are clearly priced and even the bathrooms are still clean!The store associates/clerks/salespersons are friendly, very willing to help, knowledgeable about the store layout and products.Tools and other products provide good value for the price. Some wrenches I've had over 20 years, the ones that broke/failed were replaced without any trouble.So stop by and check them out.
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December 2023 by David Dooley
I’m cautious buying things here . Sometimes the quality is questionable.
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November 2023 by Bonnie Lynn
No problems or concerns. Everything went fine.
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July 2023 by Fred H.
I got a text from harbor freight for 25% off any item, no exclusions. Drove 30 minutes to this store and shopped for an hour looking to use the coupon. Selected an item, went to check out and the coupon wouldn't work. The manager came and tried, still didn't work. He said it was a scam and I should reply "stop" to the text. He didn't even try to call someone to see what was wrong. I left without buying anything. I repli to the text and got an automated reply with a phone number and email address for harbor freight. I emailed them my issue and got a response back that they were reviewing and would return my email. Bad management!!!
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June 2023 by Choy Jang
I know that harbor freight sell knock off tools. But when you buy something you expect that you will be able to use it. Cheap Chinese compressor that I could not find the proper fittings to connect it to the tank. So when I returned it, I was charged a 20 percent restocking fee. Charged a fee because harbor freight knew that the fittings are not available in America.So it was my last trip to Harbor Freight.
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May 2023 by Vickie Palmer
Found a great deal on hoses but got to the check out only to be charged a much higher price. Apparently you have to join their club to get a discount price. Very deceptive marketing
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March 2023 by J. Gary Thompson
I can't seem to pass by this place without stopping in. There's always something I need, and they generally have it. The prices are great, the staff are extremely helpful. They always remember me when I come in, and I can always seem to get the same lady at the checkout who has a great sense of humor.
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March 2023 by Corey Maillet
I called ahead to make sure they had what I needed. When I arrived they had it waiting for me at the register. Very happy with the staff and the service they provided.
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March 2023 by john howard
Cheap tools good stock store was kept very clean, there were three people in line and they opened a 2nd register!
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January 2023 by e shore
This was my first time coming to Harbor Freight. My boyfriend and my cousin do a lot of various projects and they were able to find everything they needed. There is so much to see here and the prices are great!
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December 2022 by Aaron Gillie
Just started going here, wouldn't say I go all the time but at least a couple times a month now. Great prices for good stuff. Would rather go here than Lowe's any day.
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December 2022 by Darrell Anderson
New store. Friendly staff, especially odd to be in Mt sterling, Ky where it's a challenge not to get taken advantage of for a consumer.Clean. Lots of parking.
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December 2022 by Wes Crouch
I've always loved Harbor Freight and was very excited when one was built in Mt Sterling
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November 2022 by Lisa walters
OMG SO I ABSOLUTELY LOVE HARBOR FREIGHT. I CAN GET LOST IN THIS STORE FOR HOURS AND WANT TO BUY EVERYTHING.
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October 2022 by Drew “Airborne” Delalla
Had issues with missing parts in a tool but the staff corrected it immediately and without hassle! These folks are always positive!
