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January 2024 by Daniel Townsend
Very professional tax expert Krysta was amazing helped us without fail and was very helpful
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January 2024 by Sheena Shearer
I was so stressed out about my taxes this year! As a single mother of three with an "unusual" tax circumstance, I was having a difficult time finding someone who understood my personal situation & who would take the time to file my tax return correctly this year. Once I got to Jackson Hewitt, located inside Wal-Mart in Mt. Sterling, I met with "Brandee Rivera". She took the time to listen to my unique situation & understand my concerns. Brandee made me feel at ease, as she was knowledgeable about what was required of me, and what credits & deductions I qualified for. I was pleasantly surprised to come out in much better shape than I thought I would this year, which helped my family tremendously. I applied for the refund advance, & was approved within a few hours! This also took a large amount of stress off my shoulders. I would absolutely recommend "Bradee Rivera" at Jackson Hewitt Mt. Sterling to every one of my family & friends! I can't thank her enough for her time, patience, & understanding, & for really helping us get through this process in a positive way!Thank You! ?
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April 2023 by Mykayla Spurgeon
The tax preparer tried to over charge me with the $54.95 processing fee and was clearly disappointed when I wanted to pay cash instead. She didn’t even ask me how I wanted to pay, just assumed. When I handed her the cash, she told me she can’t give change. While it was only a dollar I lost out on instead of the $55 they were trying to get out of me, it’s disappointing to see someone can’t get out of their chair and request change from customer service since it was in Walmart. Her name was Rionne B and she probably spoke about a dozen sentences the whole hour+ I was there. I also requested to receive the return via direct deposit, but I got a check in the mail…huge lack of professionalism and accuracy.
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April 2023 by Tanya Harrison
Rionne Barnett was a real pleasure to deal with.. super nice!
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February 2023 by Cadena Snelling
Brandi was absolutely wonderful. She was beyond sweet and very helpful in every aspect. If you haven’t got your taxes done yet, I would highly suggest you go to her! Hands down the best.
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February 2023 by Ashley Wheeler
This is our first year here. We didn’t have a great experience when we tried to get the loan in December because it took 3 hours. We went today to another lady Brandee and she was amazing. Loved that she actually had conversation with us. She is the sweetest.
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February 2023 by Randall Maney
My visit with Brandee was extremely swift and smooth. Done in a timely manner and very professional. I would definitely recommend Jackson Hewitt based on my experience with named tax preparer. And I will be back again next year!!! Thank you.
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February 2023 by Austin Fultz
Brandee was fantastic! She answered any questions we had and tried her hardest to make sure that we were satisfied.
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February 2023 by Ginger Tubbs
Brandee was a BIG HELP. She was straight forward and friendly, and gave me a job referral
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February 2023 by Ernie Anderson
Easy peasy. Leslie Ingram was wonderful. Answered all questions I had and made the experience nice and smooth. No complaints here at all.
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February 2023 by Natasha Graham
She was so nice and even didn’t mind my 5 year old talking her head off and was so patient with us
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February 2023 by James Curtis
Brandee what super nice and helpful she helped me out with doing my taxes
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February 2023 by Elizabeth
I had decided to go to a professional this year for taxes and I am so glad that I did so. They helped sort out a confusing situation.
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January 2023 by Summer Grafg
Brandy Rivera is one of the tax preparers. She was absolutely fantastic and was fast at her job. It was quick and easy and very nice to talk to.
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April 2022 by Natasha Adkins
Ive been using them for years there amazing and everyone I've seen is so friendly and they help you as much as they can