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April 2024 by Ryan Gregory
This is potentially the worst KFC in the country. The staff are rude and about half of them are obviously high all the time. And 4 out of 5 times they won't even have chicken. In my most recent attempt to order a 16 piece meal they said, "we have everything except legs and we only have one thigh". They will not offer to cook it if you are willing to wait either.Sometimes we want KFC and we'll give it a shot but I'd say 75% we attempt to eat here, we end up having to leave. And for some reason I never see more than one customer at a time at the business.
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March 2024 by Stevie Wolff
The lady running the drive thru was definitely high as a kite. I pay $10 for 3 super tiny Chicken stripes, and my pop wasn't diet when I got back to work to eat my lunch. I can see why they are always dead.
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March 2024 by Rhonda Wilson
Good food and service.
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March 2024 by Cassie Wright
Mount Sterling KFC is the worst KFC we have delt with. We've had multiple issues with getting our full order. Tonight we placed an order 2hrs before closing and then we picked it up we has cold dinner rolls not biscuits that we paid for, they didn't have coleslaw that we ordered either. When we got home and discovered this I tried calling and they had their phone off the hook. For over an hour I called.
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March 2024 by Char Walters
Keep on driving and go to Lee's right down the street.
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January 2024 by Levella Isaac
Went through drive thru at lunch only vehicle in drive thru ordered two potpies but they only had one and had to wait 20 minutes for the other potpie..should be more prepared for lunch..lil
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January 2024 by Mariah Paige
I've had the worst experience at this particular location, The manager Miranda is the rudest employee I've ever come across! As someone who has worked fast-food, I would never treat or speak to customers the way she has.
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January 2024 by Chelsie Scott
Miranda Lewis, one of the managers.. is a very rude person and the food is always old. Long wait times & once nobody ever came on the speaker to take my order then heard laughing
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January 2024 by Ethan Wilcox
so slowewee. like so slow. service was bad cause underemployed and didn't seem to care about their job at all. but most of all sooooo
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January 2024 by Eli Wilcox
We ordered 6 wraps because they had a 2 for 5 deal. It took more than 10 minutes for food to be cooked and all it was a piece of chicken in a tortilla. The service was good though.
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December 2023 by Dylan Anderson (Timebomb)
Pulled up at 9:30, was told they close in thirty minutes and the menu wasn't available...That means you actually close at 9:30....
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December 2023 by Morro Morro
Terrible service, the cashier is in a bad mood, it doesn't make me want to come
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December 2023 by Rick Sarten
Food here is very good for this chain but the service needs vast improvement. The people are nice enough. But! Even if you have to tell them your order several times, check it before you leave. If they tell you it's a 5 minute wait, plan for 15 to 20 minutes.
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November 2023 by Yvette Dickson
It was awful. Drive right on by this one. I had diarrhea for the entire next day.
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October 2023 by Rachel G.
They didn't have anything we asked for but we had to wait thirty minutes, should have gone to lees