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December 2023 by Phyllis Helton
Because I have already had three goldfish die and I can not run back and forth to get my money back. If anymore die I will not be buying anything from them for awhile.
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December 2023 by Gary Barker
Great experience. Fast service and knowledge staff. Found the products I needed quickly.
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November 2023 by Lynn Del-carpio
I went into the store today to purchase a 3 gallon tank for a Christmas gift for my neighbor's son that lives across the street the woman that was at the register was extremely rude before I even got to ask or anything and then I said what kind of fish I wanted she said there's no way that fish can go in that small tank I proceeded to tell her even though it was none of her business that the fish I was getting was going in my 20 gallon tank but she proceeded to be very rude and obnoxious to me and then when I put it up on the counter she said she's not selling me anything so needless to say she's a lunatic and I'll never be back .
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October 2023 by Darrion McGowan
They don't answer the phone and I want to buy a new gecko and they said u can put them in the same tank and the others are bigger and they are not even fighting
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September 2023 by Michael Puccini
Horrible service. I waited for 30mins to get crickets while one employee was playing with ferrets and the other was on his phone only to be told they were out. Not the first time service has been bad on this place.
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August 2023 by Ayla Perry
I love going to this Petco whether to just look around or buy supplies for my fish and puppies. I have bought all things for my current tank setup here, except for my tank. All the fish I have bought are doing wonderfully and so is my snail. My tank looks wonderful thanks to Petco! The employees are as helpful as they can be considering that they do more than just wait on customers. Almost every time I've been there I have to ask an employee who is busy stocking shelves to help me which makes me feel bad to interrupt them since I know what that feels like, so this sometimes makes me stay a little longer than I expect to be in there since all the employees are super busy or helping other customers. I have only had one bad experience when an employee wouldn't help me because she was busy and she sent another employee to get my fish but the person did not know anything about the fish or how to bag them but that was ok since she didn't work in aquatics. And then when I got up to the counter the employee who wouldn't help me was gossiping with the cashier about another employee which was very unprofessional in my opinion but that's just me. I love when the man who works in aquatics is there because he is very knowledgeable and very helpful and liked to know how I have my setup so he could better help me with my tank situation (I don't know his name but he helped me on July 14th 2023). I also love the vital care program that Petco offers to help me save a lot of money for my fish and supplies, it's only $10 a month for small pets but you get $5 of it back in a coupon on the Petco app. They also have programs for cats and dogs but the prices are different.
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July 2023 by Bear Jew
I'll be frank, I'm not a person who complains very much. I just walk into the store and purchase what I need, and I leave. But this store has to have the rudest employees I've ever seen in my life. They act like you're bothering them by just asking for someone to check you out. They're never at the cash register. They leave a sqeeky toy up front, and you have to sqeek it when you're ready to check out. That's fine. If they'd actually come up to check you out, one of the workers screamed at me for using the sqeeky more than once. They recently started charging ten cents a bag, but they will sell you one for six dollars. I personally don't go anymore, I take my business to Petscence or Tractor supply. I'm actually treated like a decently.
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June 2023 by Carrie Jones
We lost one of our dogs (Emmett) this week and his brother (Mickey) & I are grieving for him. He's missing him so much to the point where he won't eat his kibble. So, we went to Petco to try & perk him up and pick him out some Fresh Pet food. After hearing what Mickey had been through this week, the cashier informed me that if he didn't like the food we could bring it back for our money or trade it in on another flavor. He gave Mickey lots of extra love and we both left with smiles.On top of that, this place is AMAZING! The customer service is on point and they love what they do. It's clean and has literally everything you may need for your fur or feathered babies. Would definitely recommend to anyone.
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June 2023 by Steven Stanley
Very friendly
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June 2023 by Debbie Ratliff
I'm happy we have this Petco. Very nice store and it's also nice to have the additional option
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June 2023 by Elisha Davis
Very clean store and aLot of variety
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June 2023 by Tim Crawford
I'll be frank, I'm not a person who complains very much. I just walk into the store and purchase what I need, and I leave. But this store has to have the rudest employees I've ever seen in my life. They act like you're bothering them by just asking for someone to check you out. They're never at the cash register. They leave a sqeeky toy up front, and you have to sqeek it when you're ready to check out. That's fine. If they'd actually come up to check you out, one of the workers screamed at me for using the sqeeky more than once. They recently started charging ten cents a bag, but they will sell you one for six dollars. I personally don't go anymore, I take my business to Petscence or Tractor supply. I'm actually treated like a decently.
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June 2023 by Vickie Branham
I am so thrilled to have them in my town. I absolutely love the place!!!!
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June 2023 by Shaye Walker
We had a great experience at this store today! First time in a Petco and I was really impressed. Dalton helped us with our fish and he was super friendly, helpful, and knowledgeable. Our new fishy friend is doing great so far! We will definitely be back!
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June 2023 by Timothy Crawford
I'll be frank, I'm not a person who complains very much. I just walk into the store and purchase what I need, and I leave. But this store has to have the rudest employees I've ever seen in my life. They act like you're bothering them by just asking for someone to check you out. They're never at the cash register. They leave a sqeeky toy up front, and you have to sqeek it when you're ready to check out. That's fine. If they'd actually come up to check you out, one of the workers screamed at me for using the sqeeky more than once. They recently started charging ten cents a bag, but they will sell you one for six dollars. I personally don't go anymore, I take my business to Petscence or Tractor supply. I'm actually treated like a decently.
