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March 2024 by Joshua Townsend
All of the Staff and Managers at this Ramada are awesome. That being said, even under the pressure of a bad day, BE NICE TO THEM! That will more often than not be sufficient for a beautiful stay at Ramada Limited Mount Sterling.
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February 2024 by Bubba Rosebush
Cool place first time seeing a roach and mild water damage
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January 2024 by Amy Dannenfelser
Staff is friendly rooms are dirty and they also have
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January 2024 by Chuck Martin
Was worried about when reading reviews but we were very well pleased. We stayed four days. Service was great as well as price.Noteworthy details: Steakhouse and a cracker barrel in practically in parking lot as well as a service station out front. Great location.
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December 2023 by Rick Sarten
We have stayed here a half dozen times this year (in week and weekends). The staff is great and the rooms are clean. They have fixed the WIFI issues and we see continuous improvements. They only negative is that there are some real jerks in this area. They party (like fall down drunk) until 2 or 3AM on Saturday and Sunday morning. The local trash company shows up at the Cracker Barrel next door and starts dumping metal containers at 3-4AM. Monday thru Thursday is not bad at all.
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September 2023 by T.J. Fenton
I travel over 100 days a year for my job and stay exclusively in Wyndham properties, so I review each one. The parking lot was clean and well lit on arrival. Check in went smoothly. My room, a king efficiency, was clean, with a comfortable bed and pillows. All the stated amenities were in place, such as the microwave, in room coffee (you have to request it) and small refrigerator. The hotel does have a luggage cart. My air conditioner/heater worked quite well. The television had a great selection of channels and a good picture, although the satellite signal had issues at times. The breakfast area was clean and they kept bringing fresh items. The snack machine and soda machine were well stocked, and accept cards. There are multiple restaurants and a Walmart just a few minutes away. Other than the furniture and fixtures being a bit dated, it was a pleasant five day stay, I'd certainly stay here again if needed.
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September 2023 by Kami Vargas/frank
Rooms were clean!( no bed bugs or roaches) Staff was nice. Microwave DID NOT WORK! NO CLOCK in room. POOL CLOSED! According to locals never is! Over priced for what it is! Heard people outside talking all hours, turned TV up to sleep. WIFI WAS HORRIBLE! We brought our firestick to watch , had to connect to our Hotspot on our phones. Save your money, we will NOT ever stay here again! The food in the area was good tho!
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September 2023 by Lynn Conway
BED BUGS! We stayed 2 nights in Room 323 (8/22 & 8/23) and checked out Thursday morning. On Friday, a couple of bites appeared on my legs. On Saturday, multiple bites appeared on my husband's legs. By Sunday, his legs were covered! Luckily I slept with long pants on. The hotel was totally unresponsive to our concern (the manager Heather actually hung up on my husband's conversation with her!). Do not stay there, it is not safe/healthy. The manager said they regularly exterminate OUTSIDE! That does not eliminate the bedbugs indoors.Rooms: Not very clean or accommodating. Loud air conditioner, very old carpet and bedding, and Bed Bugs!
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September 2023 by Angela Garrison
The shower in our room didn't work, the faucet in the tub did but not the shower head. I do have to give credit to the complimentary breakfast, it was really good actually.
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September 2023 by Deborah Benge
Not impressed. Pool was closed, our non smoking room smelled like a bingo hall. No smoke detector, it was enabled. Lights in bathroom doesn't work. Floors were disgusting...
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August 2023 by Matthew Hornback
In a great location. Not far from anything really. Place prolly needs a update but that's not the employees fault. Manager is awesome and always helps anyway she can. Thank you for that Heather. Had a few issues with the room being cleaned correctly, but the night time attendant did the best job and had it done. Thank you for that Felicia. You're always willing to go out of the way to help anybody out. And big thank you to the cleaning lady for the help. Pool has been closed since I arrived in May. Hope it does get fixed. Staff is very awesome!!!!!!!!
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August 2023 by Nikki Fultz
DO NOT STAY HERE! we made reservations, the clerk said she didn’t have them, gave her our membership number she found it! we supposed to had king bed non smoking ! well the entire lobby smelled of cigarettes/smoke and pot ! clerk was very rude! went up to our room ( even elevator smelled of pot/ smoke) opened our door and the pot smell and cigarette smoke would knock down ashtray on bedside table, sofa bed missing from room !called clerk she said it a NON SMOKING ROOM I DONT KNOW WHAT YOU WANT ME TO DO, but ill look an see what i can do! then go to bathroom 1 towel in room !! walls beat up !! called back down no body answered!checked out next am told the clerk at that time about our experience and she told us “She put you in a smoking room !!!ASK FOR CORPORATE NUMBER AND NO BODY KNEW THE NUMBER!
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July 2023 by Trina Cool
When calling to book the room, we asked about pool and breakfast, nothing was said about the pool being out of service. Upon checking in we was told the pool has been closed for 2 years. Advertising that you have a pool is and not actually having a working pool is the only reason I gave 1 star. The staff was amazing, super friendly and the breakfast was great! So if you just want to rest for the night, it may be out dated, but the rooms and property is clean with a great price.
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July 2023 by Liliana D' Andres
The room wasn't clean. The fridge was barely cool, the toilet was leaking, and the flusher wasnt working. We were passing through with our puppy and it was only one place around, that was accommodating. It was a lot going around the area so our usual choice was booked.
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July 2023 by Tom Janes
Once i entered my room, the t.v. did not work. Front desk tried help getting it working but was unsuccessful. He asked if i wanted another room, i declined. No problem, right? ... it got worse. Upon inspection, to-go boxes were left under my chair. Rug was not vacuumed. I woke up at 4am to ceiling wall bubbling from holding water and dripping down on rug, soaking it. The shower curtain had green spatter all over it. When i checked out, I told a.m. front desk and she had zero compensation in either in way of money or kind words- she just said "oh ok". I'll never rent ramada again.