Walgreens is a clean store that offers friendly service and easy access, including handicap parking. While the pharmacy tends to be slow and reaching a live person can be challenging, the overall customer experience is positive. Staff members, like Kristina and Kyle, go above and beyond to help customers, even from afar. The store's app is convenient for clipping coupons, getting discounts, and refilling prescriptions. Many customers appreciate the friendly and caring service from the pharmacists and technicians. However, some shoppers have noted that other customers can be rude, which can be difficult for the helpful employees to manage.
Mount Vernon Walgreens pharmacy is the best ever ! The pharmacist,Kim, always goes above and beyond . She genuinely cares about people in explaining any questions and providing discounts ! (Even with OTC meds) Kerrigan also has the best customer service , she is helpful , kind and patient .
August 2024
Clean store with friendly staff, easy access and handicap parking, however I wouldn't particularly recommend using the pharmacy here. I don't understand why but this and every other Walgreens Pharmacy I've ever used tends to be slow. And it can be difficult to get a live person on the phone.
June 2024
If I could give 10 starts!! I would. Kristina and Kyle went fully our of their way in the middle of their work day I add, for me and my grandparents today. I'm way in Georgia so this was all done via phone calls!! Best customer service award, above and beyond, is needed for them after what I asked of them!
