-
March 2024 by Traci Melgar
Communication always greatI have never worried about running out of gas. They stay on top of my usage and needs.
-
March 2024 by Terry Johnson
For the first 9 years I used Ferrellgas they charged me about $35 a year for tank rental last year it more than doubled to over $70 a year. I’ve tried to get someone to explain why to no avail. I could see small increases but doubling it is ridiculous.
-
February 2024 by Corey Smith
I have had to call at least 10 times over a 2 month period to get a tank removed and the tank is still there........
-
June 2023 by jim ruble
I have tried to get some information about installing gas pipe in a new house and want to charge to come out and see about running house gas lines . I will be talking to my niece and her husband about looking for someone else to supply propane
-
August 2022 by Christopher Sinback
Delivery prompt and professional.
-
February 2022 by Megan Blakeman
The absolute worse company ever!!! They are quick to take my 900 dollars for a measly 250 gallons but take their time for deliveries. I have a 4 week old baby here and a 1 year old we will be lucky to get warm baths on what gas I have left in my tank let alone enough gas to warm the house up. So I think I speak for a lot of customers when I say this… FERRELLGAS, YOU SUCK! And the day I get rid of you’re company and you’re tank out of my yard, will be one of the best decisions I’ve ever made! Sincerely, a livid mom!
-
July 2019 by Jay G
They did not treat my neighbor good at all his tank was leaking really bad and they would not do anything to fix it I would never recommend this company to anyone.
-
November 2017 by Chad Braden
Ryan my installer was amazing. He called me in the morning and gave me a window of when he might be there even though the person who dispatched him said this was impossible. He was friendly, courteous and professional. He ran into a couple issues on my install and handled it like a pro. I haven't been with Ferrellgas long enough to give a thorough review of their services but I was very pleased with the install. If I could recommend anything to them regarding the install process I would suggest that what happened me (Ryan calling in the morning to give me a heads up) should happen to everyone. An 8-4 window for an install is tough for a working person who may still need to take the day off of work, but could also get some other personal business handled during that valuable week day off.
-
August 2017 by John Stevens
I moved into a house with a Ferrellgas propane tank. I've never had propane before and the people in their office were really good about explaining everything to me. Their service guy even came out and inspected the system for me to make sure it was safe.
-
August 2017 by Lynn Wagner
Refused to fill their own tank in my yard. Told me I had to bring it to them. Yet showed up weeks later to pick up their empty cylinder and said they didn't service Taylorsville.
-
November 2016 by Emir Hapadzic
the worst customer service I have ever experienced from any company I have dealt with. I don't just mean in regards to propane, but in general. Have been waiting over 6 weeks for them to come empty and remove their tank from the property. Giving them a 1 star rating is honestly too high and undeserving. If you are interested in propane, do your self a favor and look else where and save your self a load of problems and headaches that are certain to come if you do business with Ferrelgas.
