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April 2025 by Remington Crawford
Back to them not returning calls and messages. My rates went up two months ago and I haven't been able to reach this office.
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December 2024 by Sandra Mattingly
We initially contacted Service 1st to check pricing after our previous insurance company increased our rates significantly. Phyllis provided us with excellent service as well as helped us to save money. Because of her diligence in providing us with good coverage, we received a very good settlement amount when my car was recently totalled in an accident. Erie Insurance was excellent in helping us every step of the way after the accident. My husband and I are thankful we switched and grateful to work with people who care about providing good service for their customers. Thank you, Phyllis and John!
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November 2024 by Zachaury Mitchell
Great insurance guy! Very nice and helpful. Give him a call if you have any insurance needs!
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September 2024 by Terry Hedgespeth
Switched to Erie and couldn't be happier with the savings. Our agent is very attentive to our insurance needs. I have recommended Mr Zirnheld to family and friends
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September 2024 by Cory Shepherd
Unorganized, unprofessional, changed policy without our consent, now making it impossible to cancel insurance policies even with proof of new insurance.
If you value your sanity, choose different.
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August 2024 by Terry Grigsby
Great place to get your insurance. See John
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April 2024 by jeff smallwood
Got rear ended before 8am. Couldn't find my insurance card in my car. Called John, he picked up immediately and everything was sent to my phone in under a minute. Great service!
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March 2024 by Robert Ullman
John and Stephanie are hands down the best. Here for all your needs.
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February 2024 by Sandra Brown
Excellent office staff who do an amazing job with follow up. John did a great job finding us home and auto quotes that met our needs.
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July 2023 by Wahid Saidani
Nice and professional service provided
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June 2023 by Wooden Warrior Woodworking
John and his staff were excellent and explained all of the coverages in detail, they also made sure we were comfortable with the policies. Highly recommend
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June 2023 by Mitzi Stump
We had a wonderful experience with John introducing us to his products of home and auto insurance. Our policy with Service 1st is going to save us a lot on our insurance premium and is upgrading our benefits!! That’s a plus to us. Hopefully we won’t have to make a claim but if we do, I feel like we are in a good place ?
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May 2023 by Megan Emerson
Great company! We had insurance with progressive and State Farm for years and recently switched to Erie through service first and love the new rates we will never switch back. John and Stephanie are great and always so helpful and kind.
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April 2023 by Brian Floyd
John and staff has done a fine job finding the best insurance deal out there for me. John seems to love his work and the clients. I vouch for service 1st insurance.
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March 2023 by Brian \u0026 Susan Lewis
Everyone very kind, knowledgeable, and honest. No pressure! Available to answer questions. Insurance coverage very good and rates better than others by far!