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March 2024 by Robin Sawdey
Excellent bank and wonderful employee's
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March 2024 by Shannon Pickett
As a long time customer of German American I am disgusted with the lack of assistance provided to my mother during her last in person visit. While she lacked some paperwork from the IRS website, no bank employee offered to help her access it. Gross lack of customer service especially in a small town. After additional discussion, I learned my mother was made to conduct her business at the teller’s area and in between the employee leaving her to wait on other customers who walked in despite another employee being available. Why? This was her fourth trip to attempt and she was asked to come back at another time. She insisted and everything about this event was unprofessional and inconsiderate. I expect better and she does too.
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February 2022 by Jerred Bennett
Great bank, their app is really amazing and makes life so much easier I just wish all banks were like this one.
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February 2018 by John Loecken
Knowledgeable people
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June 2017 by David Williams
Great service. Bank really outs people first. They also have some amazing products.
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March 2017 by doug lindsey
Apparently they're not going to do nothing about it and I didn't expect them to I called to let them know that the ATM machine ripped me off $20. I travel a lot I do not bank with Citizens First and I swing in there and draw out my rent money which was $503 didn't have no other cash on me drove straight home to Russellville gave it to my landlord watched he counted it out it was $20 short. I honestly didn't expect Citizens first to do nothing about it why should they the receipt says $503 ATM machine ripped me off $20 just beware of the atm
