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February 2024 by Krixious Sean
If you value your vehicle, do not take it to Grease Monkey. My wife went there for a simple oil change. After they completed the oil change, her vehicle started leaking oil which it was not prior to the oil change. So I looked, under the vehicle and saw the leak was coming from the drain plug. I also noticed washer/seal ring was missing around the drain plug. So she took it back to Grease Monkey and told the employees about it. Grease Monkey way to fix it was to put some type of silicone/adhesive around the plug. Which that did not stop the leak. Instead of admitting they made a mistake they decided to cover it up. I feel personally Grease Monkey did not want to burden themselves with the additional cost of labor and oil to fix their mistakes. If I was able to give negative star, I would.
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February 2024 by Cindy Humphreys
Great group of guys work here! They went way out of their way to work me in to get my car fixed excellent prices, and even came after hours to accommodate me. Will definitely go back!! Thanks Grease Monkey. Y'all are exceptional
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December 2023 by Lisa Bromley
Doug the mechanic very knowledgeable and does great work. Was not expecting the exceptional customer service that was very impressive
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November 2023 by T.L. Barnes
Went on a Saturday, 1st time. Encountered slight miscommunication issues but management resolved it quickly and efficiently. Oil change was fast and easily done without having to exit car. Will definitely be back and will recommend to everyone.
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October 2023 by Jessica
I arrived here late on Tuesday unaware that were about to close. They were very Accomidating and completed my oil change quickly and professionally.Service: Oil change
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October 2023 by kittiemaxwell
Long story short.I got my engine replaced at the dealership and they did an inspection of my suv. The dealership stated that the front break pads and roters needed to be replaced but the back was at about half life and could wait.I went to grease monkey and I was kinda waiting to see if they would lie and try to upsell me. With me being a female and all.Brian looked at it and told me exactly what the dealership said. He gave me an acceptable price and I made an appointment to get it fixed.I went in on that appointment and everything went smoothly.I did rush them because I had to get going asap to an appointment which was bad on me but they accomplished the job and got me out fast! Which I really appreciated!Also, I asked for all new windshield wipers and I paid for them well I was rushing them and we forgot to add them on and the next day they called me to remind me that they still had the wipers and were ready to install them when I came back up there.Honestly I would have completely forgotten about the wipers if they had not of called.I will 100% be back!Thank you for having honest team members and great customer service oh and great coffee! ?
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October 2023 by post1 mikail
Wicked smart guys and very fast, definitely some good minute men up there....
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September 2023 by Eleanor V.
Highly recommend for oil changes and small maintenance things. I'm a college kid with very little knowledge of cars, so they definitely could have ripped me off and overcharged me, but they didn't. I got an oil change, my coolant replaced, and new wiper blades installed for $110 in total, and they checked/refilled all the other fluids, washed my windows, and vacuumed the interior of my car as well. Very nice and helpful guys!
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September 2023 by Jason Akers
I can't recommend more highly that you take your vehicle somewhere else. They cut the accelerator wire on my truck a while back. I'd push the gas coming out of the oil change bay and the pedal did nothing. I told them and they shrugged. So I drove it to the dealer. Then they tried to deny paying for the repair because I "didn't use their mechanic". They will 100% damage your vehicle and then not take responsibility. Look at the other reviews here and you'll see a pattern.Service: Oil change
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September 2023 by Dani Daze
Great service, even told me about my brakes being thin
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August 2023 by Cameron Bosecker
I love these guys! As a college aged girl car stuff is very intimidating, but these guys always make sure I’m taken care of and Have a safe vehicle to drive on top of they are so friendly, I never feel uncomfortable and they are very good at explaining any questions about services they offer so that I have a full understanding of what is going on (and finding people to take the time do so is very rare). I needed my brake pads and rotors changed before my vacation and they worked very hard to get me in before I left so that I would have a safe trip and make it back safely. They truly do go above and beyond and deserve the best raises ever.
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August 2023 by Zoey Lapine
Trevor was very quick and energetic with getting my oil changed. Thank you for a great experience!!Service: Oil change
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July 2023 by Dora Brock
They did a great job on what they had to work with,well go back is need to
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July 2023 by Suzanne Ramirez
Service was great! I actually stayed in the vehicle during the 10-15 min. it took from start to finish.Technician and window car wash guy were friendly and efficient.It was my first time getting an oil change at Grease Monkey. So glad to was reasonable as well as an overall good experience.
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June 2023 by Erin H.
Quick oil change, but the guys working there were mocking another employee and one had a gun in a holster. Pretty unnerving.
