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October 2025 by The Spiritual Dad McCoy
Tell you the wrong day to fill your medicine then when you go to pick it up they say they can't. Wasted my time and their own.
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July 2025 by Sandra Duncan Thurrman
Girl at window especially rude and seemed to care less. If your sick could you show a little empathy
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June 2025 by Abby Normal
I have had one rude tech been going here 5 years. Always nice and helpful to me.
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February 2024 by Matthew Crabtree
I’ve had several prescriptions filled here over the past few years. The techs have always been kind and courteous, and the pharmacists are always knowledgeable, understanding, and helpful. Glad to have such a quality pharmacy in Murray!
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February 2024 by Elijah Winebrenner
Complete toss-up whether you will get nice and quick service or rude, judgmental, and slow service. Several of the techs are very nice in person but if you ever call on the phone you’ll be met with unhelpful rudeness. The pharmacists themselves are especially rude and unhelpful. The prices are good though.
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January 2024 by Angela Jackson
Pharmacist named Nathan was rude to me and when he couldn't find what he was looking for he made a female tech cry he was so hateful. Will never go there again.
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January 2024 by John K
Slow and long wait times.Clerk refused to honor the GoodRx saying “we carry a different generic brand”. Called GoodRx in front of her and they instructed her to honor the price.
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June 2023 by Exxon Jimenez
affordable and good staff
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April 2023 by Matt Lee
Worst pharmacy I've been to, rude staff, will hangup the phone on you, random pharmacist should keep their mouth and opinion shut, get a doctorate if you want your opinions to hold any weight. I love how some random pharmacist thinks they know how my illness works, how about administer the medicine and keep your mouth shut and leave the intelligent decisions for my doctor, I care NOTHING about your feelings or opinions of you happy meal version physicians. Switching, and will never use Kroger period cause that's what really matters, the money.
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March 2023 by Nopey Nopester
Terrible
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May 2022 by Kyle H.
Awesome little Kroger for Murray. Ordered some party platters and they had them done right at 12pm like asked.
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March 2022 by Marla Salas
Always a great selection and Custer service is excellent
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June 2021 by Chris M.
There's one particular employee named ally, she's so sweet, and kind and helpful, and honestly, she's the only reason I still shop at Kroger. Literally the only reason. The store itself isn't bad, they only have one manned lane at max open at any given time, most lanes are self check out if you don't want to wait 10-20min to check out during the rush. Customer service from my experience has been pretty good, when you can find employees. Very easy to navigate as well. O and the soy sauce is in the Asian food section not in the section with the condiments and marinades and other sauces. Just a heads up.
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May 2021 by Robert Mason
Very helpful
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December 2020 by Sandy P.
I'm looking for a frozen bread dough (Bridgford) to accomplish a long held tradition on Christmas morning. After 4 1/2 minutes of ringing the phone was answered. He said no one could go look because they were too busy. I commented that if you're in the store you're a more important customer than one calling on the phone. And in addition, the Kroger site said that even though it's usually busy , the line was red, said "live" and store was less busy than usual. You can judge if this is good customer service or if I'm overreacting.
