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July 2022 by Janna Hayden
Anyone that shopped at Kroger in Murray on Friday check your bank statement if using debit or credit. They had a glitch and it has taken $260.00 out of my account twice. I called them and they said bring receipt to them. Just to drive back into town to find out the store can not return my money and you will have to call their corporate office and be on hold forever. Still have yet to get this resolved.
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June 2022 by Jimmy Bucy
Sorry dam store adv half gallon milk and then they don’t have it to day in a row. Then call and put on hold for 5 minutes waiting for a asked when they was going to have any!!!!’nnn
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June 2022 by Ethan Haffner
They have moldy shelf’s and are rude to there employees
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May 2022 by Kyle H.
Awesome little Kroger for Murray. Ordered some party platters and they had them done right at 12pm like asked.
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December 2020 by Sandy P.
I'm looking for a frozen bread dough (Bridgford) to accomplish a long held tradition on Christmas morning. After 4 1/2 minutes of ringing the phone was answered. He said no one could go look because they were too busy. I commented that if you're in the store you're a more important customer than one calling on the phone. And in addition, the Kroger site said that even though it's usually busy , the line was red, said "live" and store was less busy than usual. You can judge if this is good customer service or if I'm overreacting.
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November 2020 by Gidget S.
The cashiers and the managers are very very rude and not helpful at all I experienced that today and it was very uncomfortable and very rude and I know that it can be done the process that was supposed to been done but they refused to do it
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May 2020 by Jonathan S.
Ok look, I understand it was a few minutes before closing. It's a holiday night. You probably are ready to get home to see your family. These are not reasons to be out right cold hearted. I hope the closing cashier that refused us service see's this. Yes the ATF has laws set in place to prevent minors from purchasing alcohol and for good reasons. But me and my fiance are not under the legal age to purchase anything that the USA requires photo government identification for. We are obviously old enough and already in a hurry as to get out of the store considering the time and the holiday. Not only were we rushing to beat the clock but with the employee wanting to be out just as much in mind. It's a common courtesy we typically receive good attitudes and response with this mind sent. Lady I know enough of state laws and crap from working retail myself. If you had the decency to remember people do have their own stuff to deal with and if you knew just half of the day my girl has gone through on MOTHER'S DAY of all days!!!! You would have bought the bottle of wine for her instead of refusing service because she didn't have her ID. Only because i didn't have OUR MONEY in MY POCKET with MY ID you wouldn't sell me the wine. Yet we are on the same EBT account, but the card only shows her name. You allowed OUR EBT card to be used as currency without knowing any of this. But because you see money come from one hand to another it means we are doing something illegal or wrong. I know what the law states. I also know every store in the friggin would let's some things slide to avoid asking for ID. Walmart registers are programed to ask if tobacco customers look to be over the age 40. I know I don't look like that but they accept my business by pushing that yes button anyways a lot of days. Lady you aren't gonna lose your job due to sale of alcohol to a mother who has had the worst mother's day of her life because she didn't have her ID showing her to be 30 years of age but I did that shows I'm 26. Your going to lose your job due to your poor attitude as a human and general poor customer service. I hope you work every mother's day till your fired or quit. Will never give the courtesy of decency to you again if we meet again. It will actually be the hardest time closing the store you've ever had and I'll be laughing the entire time till satisfied that your night became as miserable as my future wife spent all of Mother's Day because of circumstances that are out of her control. Worst experience at Kroger in my life
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April 2020 by Megan Hendrix
Love our Murray Kroger! It’s clean and nice, the selection is great, and the staff is friendly and helpful!
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April 2020 by Krystall E.
Not sure what happened to my last review but thats OK ill post it again. I was a vendor inside the store and I have had to bring my kids in with me due to lack of a babysitter and I have no family in the state. I generally spent about 30 minutes stocking and I was done. So about 20 minutes in this awful "women" with the worst attitude, a manager, comes about 10 feet from me and starts tells me to remove my kids because they can't be in the store while I'm stocking, mind you ive brought my kids 100000 times since I started the job with no problem, but I told her no I bring them all the time they aren't causing any problems they arent being loud so I don't see the problem. She tells me to remove them and leave or she was calling the cops. There was absolutely no reason for her to act that way or have such an attitude. She was so ugly a customer whom overhesrd her yelling at us apologized for her and told me I was doing a great job.my 5 year old started crying worrying about me going to jail. It was insanelu unprofessional. So I vontacted cooperate and they have been just as useless as the manager. The manager had be banned from the store for absolutely no reason. Even if I wasn't banned I wouldn't seot in this kroger again. Worst staff ever with the exception of a few very sweet people. They have been a disgusting store since before covid and they are now blaming covid for there lack of cleaning or attempts. I will continue to post and blast this store until they start caring about the people that walk in there.
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April 2020 by Shared with: Public
worst most disrespect kroger I have ever been to. Go to Walmart the staff is a heck of a lot better
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February 2020 by Matt Morehead
On this side of town it is the only option unless you want to fight the Walmart crowd. Use to be a great place to shop but has been going downhill the past few years. Really went South after the remodel and taking away many human cashiers. Self check will make me go somewhere else eventually.
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October 2019 by Kelly Parker Littlepage
Never, ever shop here or buy gas! They will put a 100 dollar lien on your card for just 20 bucks worth of gas. Their prices are going up daily and they have followed suit with Walmart and you have to check yourself out! Kroger you have just lost a loyal customer!
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August 2019 by Billie Lee
Love their Private Selection chips, Kroger brand salad dressings and Kroger preserves!
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July 2019 by Austin H.
Went to buy cooking wine, and was told I had to be 21 to purchase because it has alcohol content in it. What about isopropyl alcohol then? It has a much higher alcohol content, yet you don't need an ID to purchase that. They don't ID you at Walmart for cooking wine. You can also order it on their website or amazon or wherever else with no ID. Huge inconvenience because I needed red cooking wine that day for a french onion soup, and this Kroger is the only place around that carries it. Came back with someone over 21 so I could get my cooking wine, and they would not sell to us, woman said she had to ID us both. I had to go buy Sherry cooking wine from Walmart.
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April 2019 by Pam Frizzell
Everything was great
