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August 2025 by Myrna Wildschuetz
We were given a room on the second floor and were not told there wasn't an elevator until after we checked in. While carrying my luggage up poorly carpeted steps, I tripped on the top step and fell. The step itself is slanted to the point it is difficult to manage especially with luggage. I bruised my arm and leg quite badly, plus I experienced pain from the fall itself. I informed the desk, but they did not seem concerned at all. I could not recommend this motel at all.
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August 2025 by C \u0026 M
All the rooms we’ve stayed in smelled like dog and cat pee. The lady and man at the front desk do not like families staying at this location. They terminated us from staying here because their bedsheets had little bit of food rubbed on it. I put my right hand before God they do not like minorities, frowned at us every time we stayed. Although we paid for two rooms at times they still treated us with disrespect. No greeting, no smile, just a stern look. Tried to make us pay $100 for the sheets. Does that money get taxed? Volume on TVs are set so low, could barely hear the tv from the bed. Pool is from 9am-9pm. They will not allow you to go over that time whatsoever, to get in the pool. Never felt so uncomfortable about our stay at a hotel because of the constant frowns and unwelcome treatment as a diamond member. Breakfast is scarce. Everyone can hear you if you stand outside your room door. No privacy at all in your room. No washer or dryer for guests.
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July 2025 by christina rieck
There was no air conditioning in the hallway, the ac in the room barely worked
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June 2025 by Nickie Logsdon
This is for the Quality Inn Murray University Area in Murray, Kentucky. The hotel and rooms were clean. Bed was very comfortable. Front desk was friendly. Those are the only good things.
The pool water was freezing, you could not enjoy it at all. You also had to ask front desk to open door to pool for you. Had to ask for pool towels, there were none on the shelves. Floor of pool was so rough my husband skinned his knuckles just by skimming the floor when he dunked himself.
The stairways( no elevator) were hot and muggy.
The hot breakfast consisted of a small waffle maker. No eggs, bacon, or sausage. I guess you could count the toast maker and coffee as hot? They also had a container of raisins bran and fruit loops that were both almost empty at 7:15 ( breakfast starts at 6:30). Had a few bananas and yogurt. And you can not take breakfast back to your room.
The tub did not have a working stopper for the drain so you can only take a shower. There was no vent for the bathroom.
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June 2025 by Cooper Fields
The nastiest hotel I’ve ever stayed in the room smelled of urine as well as the bedding!!!!!!!!!!!!The room was filthy!!!!!!!!! Floors were sticky. The TV didn’t work. Seriously thought about sleeping in my car. Do not stay here ever sleep in your car. Keep driving!!!!!!! This place needs to be shut down. It’s disgusting. Do not believe any reviews on here, saying anything other than this it would be a lie!!!!!!!
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June 2025 by Paula Vincent
Good for the price. Beds were comfortable. Hallways and stairwells were muggy but the AC in the room was great. Bathroom was super small. Water in the indoor pool was freezing. Overall not bad.
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May 2025 by Coronda Reynolds
I've only been here a week. So far I can say that this hotel is in a great location and is very quiet day and night. Everyone that I have encountered at the front desk has been courteous and very nice. My room was clean and the bed sleeps very comfortably. I also had plenty of clean towels and washcloths upon arrival. I am extending my stay here. Also the room is affordable 😊
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May 2025 by Eve Stern
I don’t know why this hotel is called hotel and not a motel?
This hotel had no shred of hospitality..
Grungy rooms, and bathrooms.
Poor quality of air circulation..
Lack of cleanliness ,and comfort.
I should have slept in my car.
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March 2025 by Sage Tate
Very very rude
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February 2025 by Gage “Game Acct” Stone
Close to other stores, very clean, pool is cozy, and the owners are great
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October 2024 by Tammie Jernigan
Room was clean. No elevator to the upper floor. No vent for bathroom. Heat lamp broken. Blow dryer broken. Fridge in bad need of defrost and cleaning. Pool was not available. No ice machines and no vending on the upper floor. Ice machine not working on the first floor. Breakfast is mediocre… bare minimum to call it breafast. Could not find anyone at the front desk after checking and waiting around a couple times in the morning before checkout.
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June 2024 by Lyndsey Gilley
We have had one of our site superintendents staying at Quality Inn Murray for an extended amount of time. The communication has been ongoing as we've changed dates and extended our stays, Vicky has been amazing to work with and made everything simple. I would highly recommend staying with them.
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March 2024 by Larry Simon
Hotel is clean and the staff is the friendliest I have encountered. Close to everything also..
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March 2024 by Matthew Wolfe
Typical Quality Inn experience. Rooms seem fairly clean, which was nice. The rest of the property needs some updates. Everything is worn, or broken. Lots of exterior windows completely fogged over, broken door knobs leading to stairs. Even broken doors, that instead of fixing properly, they just made a permanent sign to instruct how to open. Just a general worn out grungy feel to the entire property.
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February 2024 by Lindsey Young
The employees at this hotel were so helpful and very accommodating. They really helped with already bad situation we were having. Thank you again, to the manager.
Noteworthy details: Very helpful!
