Sleep Central is committed to improving the quality of life for its customers by helping them get the most out of their sleep therapy for a better night's sleep. The company understands that CPAP compliance can be complicated, and maintaining and replacing CPAP equipment is crucial to staying healthy and maximizing the effectiveness of the therapy. Rotech's SleepWELLâ„¢ Program is there to support customers every step of the way, working with them and their physicians to ensure they are set up for success and getting the most out of their sleep therapy for healthy sleep and brighter days ahead. Customers have praised the company's excellent customer service, with representatives such as Jessica Lew, Ashley K., Caitlyn Dixon, and Lee Boyd demonstrating patience, professionalism, and a genuine desire to assist customers. They have been described as helpful, friendly, and efficient in addressing customers' needs, whether it's ordering supplies, changing equipment, or answering questions.
Brittany G. was so helpful ordering the supplies I needed. I really appreciated her quick response and most of all her kindness.
December 2022
She actually helped and attempted to get me some Cust Service. I cannot tell you how many times, I have held on to speak with someone. The worst was about 12 days ago, I held on for almost an hr., I ASSummed that she would have called me back but NOOO. I did appreciate Jessica trying to help. You guys are just too busy... read full comment
November 2022
My Sleep Care agent was Josiah Curtis who professional, kind and he was advice I could truly use. I feel you are fortunate to have this man in your employ. He is a keeper and represents your company well.