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July 2024 by r kline
Swung by at 6:30pm to find the store completely empty, lights off, and doors locked on Saturday. Maybe change the closing hours to “whenever”.
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June 2024 by Emerson Fraley
Super sweet and was a great help!
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June 2024 by Joe Ryals
Traveling several states away, and phone died. Tried for repair, no luck. I was sent over to Chloe's store and I was blessed to meet Chloe.
Kind, smart, PATIENT with some guy from out of town that broke his phone and didn't have much of an idea what to do.
Can't say enough appreciation for the long time Chloe spent with me as she went through options, looked through inventories, pulled some stuff off the shelf then put others back on the shelf...
I genuinely hope that management at her store understands the jewel of a team mate they have in Chloe.
Hey Chloe - Thank you so much, ma'am. I really appreciate you - and Miss Sherry said she appreciated your help as well - she knows what dealing with me is like.
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May 2024 by Chloe
Loved the store rep Rebecca. She handled everything with a professional approach while also making my visit to the store fun and enjoyable! 10/10 stars !!
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May 2024 by Gabrielle Robinson
Love the people but they don’t actually ever open at ten. Kinda sucks driving all the way here and then not being open. Waste of time :(
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April 2024 by Grover Tadlock
The employees were patient and helpful and took the time with setup on the new phone
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April 2024 by Charlie Peterson
Very helpful
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April 2024 by Mary Kinsella
Great experience.
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April 2024 by William Kinsella
I could not be happier with the service and results from our visit to the Newport AT&T store. Our expectations were exceeded and am glad to be an AT&T customer.
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April 2024 by Dennis Cox
Really Good service
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March 2024 by Amanda La Guardia
Great service, quick turnaround when selecting a new phone.
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March 2024 by Ione Wirth
Took my phone in for a trade in and associate could not figure it out. She instructed me to go to the Apple Store to solve the problem. I was no t confident in her instructions so I went to the Highland Heights store and they were able complete the transaction. Will not return to Newport again.
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February 2024 by Andy
Very helpful and pleasant to deal with.
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February 2024 by Jennifer
Thank you Chloe B. at the Newport Pavilion store for excellent customer service! She was not only attentive, friendly, and patient, she showed a great willingness to problem solve. ( couple swapping phones 13 Pro/Plus <=> 15 Plus)
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February 2024 by Bret D-R
recently added 2 phones, store added auto upgrade fee and insurance fee without my knowledge. Also, false advertising on phone charges. Supposedly $10/month x 36 months for iPhone 14s, bill is double that. stay away
